Case Date:

10/23/2025

Will you *please* re-enable the map feature on uReports? See case# #206286. It is understandable that it needs to be upgraded/"rewritten" - it has been a bit persnickety lately - but why not keep the one that's been used for a long time by a lot of people until you have a new one to replace it, rather than just disabling it while you figure out how to improve it? It makes *zero* sense to turn off a functional and useful feature that needs some updating while it still works fine, and not explain fully why that was done.

Case Date:

11/18/2024

I just tried to file an incident report online, but don't think it went through. I kept getting rerouted to a page that was not relevant. For credit card fraud, two instances, about $200 total. Should I call instead?

Case Date:

10/30/2024

There is something wrong with the map on the uReport website. When someone clicks on a portion of some addresses, a different address is displayed. Attached screenshot illustrates the miscall. Several recent complaints have been made about "505 E. 11th", but this location is an unbuilt and uninhabited field. It is assumed that the complaints were meant for "305 E. 11th" (marked as "Hoosier Rentals", but the HCI fills in "505" rather than "305" depending on where exactly the cursor is. Cases #198983, #198974, #199101, and #199103 all fall under this category.

Case Date:

10/27/2024

Could not get information online on the trash pickup schedule fir my address. 2428 W Marlene Dr. Bloomington, IN 47404

Case Date:

7/12/2024

I let you know when I try call city office of mayor phone number I keeping reconnect do you know why

Case Date:

1/30/2024

Deep pothole near 601 N Summitt St created by gigabitnow installers. NOTE: I tried submitting this from my iPhone 14 Pro and the request never fully resolved. I'm happy to show someone what is going on to be able to submit uReports from my phone.

Case Date:

8/12/2023

Each time I enter 219 E. 8th St. to find the trash/recycle day, that address is not recognized!

Case Date:

6/18/2019

This web page still has my name on it, please remove as it is the first thing that come up on the internet when searching my name: https://bloomington.in.gov/crm/tickets/view?ticket_id=156286

Case Date:

6/17/2019

REMOVE MY NAME FROM INTERNET for security and privacy reasons, i opt out please remove my name from internet #156286 details below Water Utility Billing Problems: Comment Other: Billing address change request. Addresses removed. Reported By Julie Bennett Dreesen Assigned to Triana Johnson History 8/6/2018 09:33:58 Closed by Charles Brandt PII removal complete Sent notification to Triana Johnson, Julie Bennett Dreesen 8/6/2018 08:49:46 Updated by Charles Brandt 8/6/2018 08:48:47 Opened by Charles Brandt Request to remove personal information Sent notification to Triana Johnson, Julie Bennett Dreesen 9/29/2016 09:49:15 Closed by Triana Johnson Customer contacted by phone. Sent notification to Triana Johnson, Julie Bennett Dreesen 9/29/2016 09:47:00 Triana Johnson commented on this case. I contacted Darrell Ooley who's name is currently on the account. I explained to him what he needed to do to end his service. He said he will submit a disconnect form when he is ready to end service. Sent notification to Triana Johnson, Julie Bennett Dreesen 9/29/2016 09:40:17 Anonymous assigned this case to Triana Johnson Sent notification to Triana Johnson, Julie Bennett Dreesen 9/29/2016 09:40:17 Opened by Anonymous Disclaimer: Content submitted to uReport is considered to be a public record and may be p

Case Date:

6/14/2019

I have never been able to access your website via what is printed on my invoice: www.bloomington.in.gov. The only way I get to the site is via https://bloomington.in.gov. I'm not sure if I am the only one having this issue, but I recommend investigating this issue and correcting your invoices, if necessary.