closed #199166
Water Utility Billing Problems
1211 S Weimer RD
- Case Date:
- 11/2/2024
I currently have aqua pay but I’m not sure how to stop it. I haven’t lived at this address I’m in over a month. Please help.
I currently have aqua pay but I’m not sure how to stop it. I haven’t lived at this address I’m in over a month. Please help.
I received a bill for the month of September, but I have not lived in this apartment since August
My water bill is charging us for over 33k gallons of water used last month which did not happen. We had maintenance check for leaks and they saw nothing so we believe there is an issue with the meter
Extremely high bill for water not used, no one is contacting me back about it
Extremely high bill for water not used, no one is contacting me back about it
We received a notice on our door that our water usage was higher than usual--"30 gallons per hour used." Could this be from watering our garden about every-other day over the last couple of weeks? Should we be concerned? Since we can't access the meter ourselves, is there a way we could get meter readings over a two- or three-hour period when we're not intentionally using any water?
My water bill for this month is showing twice our normal consumption rate, which I believe is incorrect. We have not changed our usage habits, let alone doubled them.