Case Date:

10/12/2024

I received a bill for the month of September, but I have not lived in this apartment since August

Case Date:

1/21/2019

I covered it as best as I could. I fell through it. Injured myself. Don’t want a child to fall through.

Case Date:

2/7/2019

I would like to thank the city of Bloomington for their professional assistance in helping me avoid a significant problem at my home during the recent snap of epic cold weather. It all began with frozen water pipes when I failed to keep a small stream of water running in my city townhouse; there was no excuse on my part for the mistake. To make matters worse, I needed to catch a flight out of town later that day. This is where the city came to the rescue. I quickly and easily found the city utility web site and created a work ticket from the easy to follow instructions. Literally within minutes, a highly trained and cordial city employee called me and walked me through the steps I needed to take to reduce any potential damage to my water pipes. Only minutes later, a two person team arrived and worked in zero degree weather and quickly turned off the water at the meter. They went so far as to reassure me that they would be back soon after I got back to town and to just give them a call. Despite the near zero temperature, they never once complained about the outdoor working conditions. I was impressed. When I got back to town, I created another work ticket, and the customer service process repeated itself, leading to a perfect resolution to the problem. I was very impressed with the entire process - a total Rock Star performance from everyone on the city team. Craig Medlyn Bloomington

Case Date:

9/22/2017

My water meter shows that I may have a leak. I would like someone to come and see if it is between my house and the meter or the meter and the road.

Case Date:

7/31/2019

At my home address : 4777 E. Lampkins Ridge Rd the manhole cover on the underground water meter is cracked leaving a hole in the ground.

Case Date:

1/7/2019

Hello! I am Subashree. I am writing this report on behalf of SP Srinivas, a resident from 1010, S Hill Court, as he is out-of-town. I am currently managing his house. A notice dated 1-2-2019 was found on the door. There was some leakage noticed in the flusher and adjustments have been done. I would like to know whether the meter can be checked for leakage so that further action can be taken. Thank you

Case Date:

1/11/2019

My tenant was contacted by you and the water was shut off due to a ‘massive ‘ leak. The address is 736 e sherwood hills drive 47401. Can you please give me any information?

Case Date:

5/3/2019

Correction of Case #168391: that loose water meter is on Fess just north of SECOND St. NOT 4th St.

Case Date:

11/6/2019

On S. Fess on the west side of the street, between 2nd and Hunter, between the sidewalk and the curb, you fill find the scene as shown in the attached photo. It appears a water meter lid is missing and there are some pieces that look askew. This is a large, deep hole that could seriously injure someone who steps into it.

Case Date:

1/3/2018

I do not have water in my house.