- Case Date:
- 6/30/2025
We have a heavy discoloration (brown) from the main line coming into the home. We have a pre-filter prior to plumbing through the home and the pre-filter shows a heavy (almost solid) brown within 24hrs from changing the filter.
Water Quality
2912 S Forrester ST
- Case Date:
- 6/28/2025
We have a whole home canister filter that attaches to the city water supply as it enters our home. We changed this filter 25 May 2025. Today, we noticed the filter is absolutely black. We have previously gone 3+ months with only the slightest discoloration and minor particulate matter. What happened? Why were residents not better notified? Was this a known issue?
Water Utility Problems
3472 S Wickens ST
- Case Date:
- 6/27/2025
I had a concrete company come out to level a large dip/crack in my driveway. They said they couldn't do it because there was a water leak at the front, before it hits my meter, which has to be repaired before they can fix the concrete. Can you please send someone to confirm?
Water Utility Problems
2614 E 3rd ST
- Case Date:
- 6/27/2025
Busted water/irrigation pipe in the landscaping bed at the German American Bank is spouting a small stream of water into the air. It’s on the western side of the bank.
Water Quality
2426 S Spicewood Ln
- Case Date:
- 6/27/2025
There is an odor in my water I don't usually smell I have aldi had stomach issues the past few days.
Water Quality
2426 S Spicewood Ln
- Case Date:
- 6/27/2025
There is an odor in my water I don't usually smell I have aldi had stomach issues the past few days.
Water Quality
3830 E Tamarron DR
- Case Date:
- 6/21/2025
Whole house water pressure is low/weak. Current water bill doesn't show an increase in water usage. Wondering if there is an issue elsewhere impacting pressure?
Water Utility Problems
3118 N Norwest Woods CIR
- Case Date:
- 6/20/2025
My water suddenly stopped working. I don’t hear or see any broken pipes
Water Utility Problems
3104 N Norwest Woods LN
- Case Date:
- 6/20/2025
no water in our sub division
Water Utility Problems
1215 S Tall Oaks DR
- Case Date:
- 6/12/2025
12151 s tall Oaks
Hydrant has the stem up 2-3 inches It could be broken and leaking