Case Date:

9/15/2021

Water has smelled horrible and tasted awful since 9/10. Water sitting in our toilets smells. The taste is bad.

Case Date:

9/22/2021

Water from the tap tastes like dirt and mold, even after Brita filtering. Hot water coming from the tap smells worse than cold water. Drinking this disgusting water is nauseating. Can more PAC be added to rid the water of MIB/geosmin? Water affects everything we do: drinking, cooking, making good coffee (seriously!). It’s more than an “aesthetic” issue and future reports should avoid minimizing what many experience as a true issue. Taste and odor of drinking water matter, too.

Case Date:

8/30/2022

The water is tasting and smelling bad again. Just curious if it is the algae again or if it is something else. If it is the algae again how long will it take for water to be "normal" again? I am using a filter and still it is un-drinkable. Thank you for all you do! :)

Case Date:

2/23/2022

After my refridgerator ice maker stopped working and the water dispenser slowed, I discovered that the water line to fridge was releasing water filled with what appear to be dirt particles. These were clogging the refridgerator water filter, causing the above-mentioned problems. Currently, this appears to be the only spigot with water quality issues, but it is still a concern.

Case Date:

8/31/2022

My water smells and tastes like grass or mildew. This just started yesterday. All water in my apartment in Hidden Hills at Oakdale is like this.

Case Date:

9/20/2021

Water smells and tastes like dirt. Going on week 2 of this issue.

Case Date:

1/24/2025

No water

Case Date:

4/26/2025

The cap on the water meter is wobbly and not attached properly. I am afraid someone might get hurt if they were to step on it. The meter is just to the right of the driveway. Thanks in advance.

Case Date:

11/23/2022

Very low water pressure suddenly at about 3pm throughout the house. Rumbling in the pipes. Noise at the input pipe in the basement. Goes down when I close the valve though I still feel it on the input side of the valve. Date: 11-23-22. Probably not our house only. Will be a problem for Thanksgiving if it persists.

Case Date:

4/22/2025

This address has a water meter in the front yard and it appears to be leaking underground and then leaking into the parking lot and down the sidewalk of the next bldg. This has been happening for quite some time now.