Case Date:

2/16/2024

Correction to case #187344: Current destination pool of effluent is on the *NE* corner of Lincoln/10th, not NW.

Case Date:

1/27/2025

My neighbor's sewage line has been overflowing and freezing in the alleyway between our homes. Now that the temperature is warming up, it has begun to smell. They have done nothing about this issue, even when I brought it up to them.

Case Date:

2/25/2025

Intense and terrible sewer gas smell from bathroom of Cheddars restaurant— employees and patrons have evidently complained for years. Legitimate health hazard.

Case Date:

4/25/2023

The creek is covered in waste that looks like lint. It has been collecting over the past few weeks. There is a drainage pipe at the bridge that looks like the source. The creek bed surface is completely covered.

Case Date:

7/5/2023

I am a resident here and they are building a new development, however there is no effort to keep run off from coming from the construction drive (our driveway is often covered in mud, gravel, and concrete run-off). It has gotten so out of control that there is literally a pile of concrete run-off on a sidewalk going down Allen St towards the neighboring apartment complex (Gardens Edge). They also have concrete run-off going into our yard space in the complex where many people take their dogs and children to enjoy the outdoors.

Case Date:

8/26/2023

The issue with this ongoing construction site continues. The workers on-site drove over the silt fence that was supposed to stop concrete run off and they have made no attempts to fix it. Every single time it rains, there is a build up of run off on the sidewalk that prevents water from draining properly and is contaminating the water systems with who knows what. The property has not ever disposed of it properly either (they literally just shovel it onto a tree stump instead of renting a proper disposal receptacle).

Case Date:

8/6/2024

On July 30 I took a video of a Man spraying 2 feet above the creek on college mall road. I called utility that week to make a report and the environmental spill extension a Man I forget his name never returned my call. I find it unacceptable when city employees paid by tax dollars don’t even return phone calls

Case Date:

3/10/2025

There is a city street drain at the bottom of my cul-de-sac between my house and my neighbors. I have been told by the city that the drain is not on city property. I am not sure why or how I am to maintain the drain. It is partially underground and does not drain as it should down the hill. How can the city put in a drain that doesn't work and then expect me to correct the issue. Last week I believe they backwashed the drain which let to a HUGE amount of leaves etc that was in the streets to wash down the hill behind my house and AGAIN destroy the steps I built! I have maintained the walking path at Rogers family park on both side of my house but am extremely upset that the city trees that fall and block the drainage along with the street wash (leaves, snow salt etc) destroying both sides of my house and washing away what little yard I have. I have cut brush and pushed logs but I am a 56 year old women and I can't move or clean as the city could if they would just come in and correct the drainpipe and push the dead trees away on the other side of my house. I push mud off of the trail and clean it all the time! I am often asked if I work for the city. I should!! I can't keep up with what the city should be doing with the water drainage in my neighborhood. I am at the bottom and I get EVERYONES leaves, sticks, street salt and mess. Please help me clean it up so I can continue to take care of it.

Case Date:

8/12/2025

One of our Adopt a Stream volunteers did some water testing in the Matlock Heights neighborhood creek. She was prompted to do so because the creek had a sewage and detergent smell to it. The two sites she tested were marked on the map and her results were: Site 1 results pH: 8 Nitrate: 2 Nitrite: 0 Oxygen: 5 Site 2 results pH: 9 Nitrate: 3 Nitrite: 1 Oxygen: 5

Case Date:

10/31/2018

Sidewalk is completely blocked from downed tree since October 21st.