Case Date:

3/9/2025

Our tap water is coming out of our sink with considerably less pressure than normal, and is an opaque white color. The water clears up in a few minutes and there is no lasting sediment, but it's happening with cold and hot water which is not normal for our house. We've recently had a snow plow get stuck on the fire hydrant outside of our home - not sure if that would be connected at all to this problem as the hydrant doesn't appear damaged. Thanks for looking into it!

Case Date:

3/10/2025

There is a city street drain at the bottom of my cul-de-sac between my house and my neighbors. I have been told by the city that the drain is not on city property. I am not sure why or how I am to maintain the drain. It is partially underground and does not drain as it should down the hill. How can the city put in a drain that doesn't work and then expect me to correct the issue. Last week I believe they backwashed the drain which let to a HUGE amount of leaves etc that was in the streets to wash down the hill behind my house and AGAIN destroy the steps I built! I have maintained the walking path at Rogers family park on both side of my house but am extremely upset that the city trees that fall and block the drainage along with the street wash (leaves, snow salt etc) destroying both sides of my house and washing away what little yard I have. I have cut brush and pushed logs but I am a 56 year old women and I can't move or clean as the city could if they would just come in and correct the drainpipe and push the dead trees away on the other side of my house. I push mud off of the trail and clean it all the time! I am often asked if I work for the city. I should!! I can't keep up with what the city should be doing with the water drainage in my neighborhood. I am at the bottom and I get EVERYONES leaves, sticks, street salt and mess. Please help me clean it up so I can continue to take care of it.

Case Date:

3/10/2025

Today, March 10, 2025, I noticed that the water pressure is low. It's about half as strong as normal.

Case Date:

3/17/2025

All of the sudden this afternoon, I have very low water pressure. I’ve checked for weeks around the house and in the basement and haven’t found any.

Case Date:

3/18/2025

This pond scum was not present from 2019 until this year. Regency multi family purchased the land about 2 years ago. Concerned about lawn chemicals and fertilizers in this retention pond which feeds into creek along creek’s edge drive. A Beaver lives here in the past and a rare Duck. Watershed area please enact protective ordinances within 1 mile of Jackson Creek East fork. Minnows & crawdads in Creek

Case Date:

3/19/2025

New apartments being build with very poor drainage caused new flooding on park square drive at enterence of complex. Never had flooding in the area before and water runs right down new enterence into drain that is being clogged with mud from construction and is not big enough for area. Flooding caused many new potholes on said road.

Case Date:

3/21/2025

Utilities Department sprayed unknown "pre-treat" chemical on storm water rain garden on Allen St. No notice to adjacent property owners was made. No signage. No posting of what was used. When I confronted them they said it was "not bad". Samuel Arthur, Green Infrastructure Crew" was onsite. Please consult other City departments that do NOT treat with chemicals and manage gardens just fine.

Case Date:

3/22/2025

NO water pressure!!!!

Case Date:

3/25/2025

Water leak at UES, north parking lot.

Case Date:

3/27/2025

I am writing to bring attention to an issue I am facing as a new homeowner at 909 W Cardinal Ct, Bloomington, IN. There is a runoff in my backyard that originates from a creek in a nearby park. This runoff significantly affects the usability of my property, as I am unable to extend my backyard or fully maintain the lawn beyond my fenced-in area due to flooding. As the homeowner, I am responsible for cleaning and mowing the area on the other side of the fence, but i cannot access this space due to the water accumulation. I have reviewed the blueprint and property lines (LOT 4), and I do not believe there should be a body of water running through my backyard. I am also aware that my neighbors have previously complained about this issue, and I would like to resolve it so that I can fully enjoy and utilize my entire property. I would greatly appreciate your assistance in addressing this matter, as I am paying a substantial mortgage but am unable to fully access my entire property. Thank you for your time and consideration.