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City of Bloomington, Indiana

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open #206170

Sidewalk & Curb Complaints

295P

Case Date:
10/7/2025

The traffic light pole here takes up half the sidewalk, leaving very little room for pedestrians to get around. Probably impossible for someone with a mobility aid to pass (e.g. wheelchair, walker). Seems like a major ADA issue. Even as someone with fine mobility, I barely had room to get by while staying on the sidewalk.

open #206207

Sidewalk & Curb Complaints

401 W 17th ST

Case Date:
10/9/2025

Turning right from 17th St onto Madison St is a nightmare. You're either going to hit the car that's in the lefthand turn lane on Madison St, or you're running over the decently large curb. The only cars that can safely navigate this are small cars. If you're a truck, SUV, or, God forbid, a city bus, you're in trouble. Cars don't turn at 90 degree angles. The radius of that curb is entirely too small.

closed #192348

Sewer Problems (Storm Sewers)

Case Date:
7/20/2024

Our outgoing water pipe backed up and flooded our basement. The plumber ran a camera down the drain and believes the pipe has been hit by the fiber cable installer yesterday, July 19. The plumber said the cable installer should fix the problem. Who should I call?

closed #201557

Sewer Problems (Storm Sewers)

Case Date:
3/14/2025

I am the HOA Board president for Windermere Woods. I have received comments regarding holes that were dug in the common area between the lower portion of Windermere Woods Drive and College Mall Rd. I honestly don’t know if it’s a sewer issue or something left from the installation of fiber optic lines. I’m starting with sewers due to the location of the holes. There are two storm sewer grates along the east side of WW Dr by CMR. If you go about 10 feet directly east of the grates, you’ll see the holes. Both are about 12-18” deep and I’m concerned someone may step into one and be injured. I’m happy to meet someone and show them the two spots. If it’s not a COB issue, I’ll reach out to the fiber optic people. Thanks.

closed #185340

Sewer Problems (Sanitary Sewers)

3240 S Southern Oaks DR

Case Date:
8/30/2023

Our toilet drains slowly. There is also a bubbling in the toilet when we run the water faucets in the powder room, the kitchen and upstairs. We noticed the problem with drainage on Monday August 28, and it has gotten worst since. There has been recent work on our easement to lay fiber lines. We are certain the issues for our toilet drainage are directly connected to the work done in the past few days. Please remedy our situation. We are not certain if we can run our showers and laundry due to the backup in our downstairs toilet.

closed #186299

Sewer Problems (Sanitary Sewers)

1310 E Matlock RD

Case Date:
11/16/2023

There is water leaking on the pedestrian path on the North side of the bypass just East of Fee/Matlock. I smell an odor of sewage when I pass through the wet spot on the path.

closed #189588

Sewer Problems (Sanitary Sewers)

2421 N Skyline DR

Case Date:
7/2/2024

I discovered that AEG had drilled through my sewer tile after calling plumbers several times to fix sewer blockages. On April 9, 2024, I contacted Eddie Helmondollar and his supervisor Dave Craig (cc:ed above) with pictures of the damage and a copy of the invoice I paid to the plumbing company ($2250). Dave says that he has repeatedly contacted Accounts Payable to check on the status of my claim. But despite my regular requests for help, I have not received any assurance the claim is being processed or when to expect the reimbursement. It is now July—3 months since I alerted AEG to the problem. Please assist me with this request. Thank you for any help you can provide. Terri Cramer 2421 N Skyline Drive (Lower Cascades neighborhood) Bloomington, IN 47404 312-420-0267 (text/cell)

closed #199671

Sewer Problems (Sanitary Sewers)

724 S Park AVE

Case Date:
12/14/2024

Sewage was backing up into our house from the drain line, called out a plumber, and they were able to clear the blockage, but found a break in the line outside of our house due to the recent fiber optic cable installation. The external line needs repaired at this break as mud is still exposed and could cause another blockage in the line and we would also like a reimbursement for the cost of the plumbers that had to come out today.

closed #201415

Sewer Problems (Sanitary Sewers)

Case Date:
3/10/2025

Sewer backup yielded that Fiber Optic company damaged line between city's sewer line and my lateral line causing major back-up twice between October, 2024 and January 2025. I've spoken with Paul Edwards and Kyle Baugh about this. All Plumbing Todd Braner has been here several times. I have many bills related to this problem from Mann Plumbing, Commercial Service, and CORE Restoration and need to know how and where to submit these bills. I have spent well over $7,000 for plumbers and clean up crews to deal with flooding of sewage to my bathroom seeping under walls into hallway and bedroom. Please advise as to how to be reimbursed for these expenses caused by the failure of the City of Bloomington and/or the Fiber Optic company.

closed #201512

Sewer Problems (Sanitary Sewers)

461 S Magnolia CT

Case Date:
3/13/2025

House located at 461 S. Magnolia Ct., Bloomington, IN 47403. My sewer line is been back up for a month now. I called Mann plumbing to take a look and He said that my sewer line was broke by Fiber line. Please come by our house and repair ASAP