Ms. Waitman called Cust. Rel. and stated that her water had a bleach smell. She is at Summit Point and has tried calling Summit Point with no success. She would like a call back from someone at CBU to explain.
Ms. Damon called and said that her water has had a moldy taste for the last 2 days.
downspout from a rental property at 600 ends at property line w/ 510, water runs off into 510 property, which is lower than 600,daughter calling on behalf of mother
TORE OUT WATER SERVICE LINE, AFTER HOURS CALL TAKEN BY CONTOL
LOW WATER PRESSURE
Water tastes like "lake water".
SCOTT PATE CALLED AND TALKED TO CUSTOMER SERV. DEPT. SEVERAL TIMES. HE WANTED TO PROTEST LARGE BILL FOR HIS RESIDENCE. HE STATES THAT HE LIVES ALONE AND FEELS THAT THE WATER USAGE FOR 1 MONTH IS TOO LARGE AND THAT HE CANNOT FIND A LEAK.
SHE CALLED ON 3-28-97 TO COMPLAIN ABOUT BEING BILLED TWICE THE NUMBER OF GALLONS OF WATER MORE THAN SHE HAS BEEN PREVIOUSLY BILLED SINCE SHE HAS LIVED AT THIS ADDRESS.
MS. ROBBINS FEELS THAT THE METHOD USED TO ASSESS WATER AND SEWER BILLS IN SUMMER AND EARLY IS UNFAIR. SHE FEELS CUSTOMERS SHOULD BE GIVEN A BREAK ON THE BILLING FOR THE MONTH OF OCTOBER ALSO.
Customer had new stool installed but had to leave in a hurry. Apparently, stool did not shut off. Customer wants adjustment made on water bill.