closed #41890
Water Utility Problems
1005 E Chris LN
- Case Date:
- 1/18/2003
Water shut off.
Water shut off.
Emergency water shutoff.
Mr. Waters has called and visited numerous times. He feels he should be credited $50 because he was on vacation and did not use that amount of water. His meter was tested and no problems were found. Mr. Waters told that he could not be credited that amount. He wants to appeal to Mike Phillips when he returns.
American Utilities has hit a service line that they belive is a dead line because it was crimped a little farther up the line. Water is spewing.
Customer says water doesn't taste right. Wants it tested.
Donna called to explain that when it rains water is backing up in her basement. This is something new that has been happening the last 3 times it has rained. There is a lot of sand in this water. Is something blocked?
Donna called to explain that when it rains water is backing up in her basement. This is something new that has been happening the last 3 times it has rained. There is a lot of sand in this water. Is something blocked?
WATER MAIN BREAK AFTER HOURS CALL TO CONTROL
WATER COMMING UP FROM GROUND IN FRONT OF THE HOUSE.
CUSTOMER HAS SMALL WHITE COLORED BITS IN HER WATER. ADVISED CUSTOMER IT WAS CALCIUM CARBONATE FROM OUR CORROSION CONTROL PROGRAM.AFTER VISIT ON 01/13/98 ADVISED CUSTOMER TO TRY TURNING OFF THE WATER SOFTNER AND FLUSH HOT WATER AT MASTER BATHROMM FOR A WHILE TO SEE IF THAT WILL SOLVE PROBLEM. 01/19/98 - checked with customer. Perhaps some small improvement. Will check back in a week.