Case Date:

3/7/2011

Courtesy Pick up. didn't get magnet; was not aware of change to bi-weekly pick up. phoned mayor's office too; I let intern know I'd get it resolved.

Case Date:

11/11/2010

one of the crew saw the yard waste was missed and radioed the office we radioed the proper crew and they picked it up

Case Date:

10/21/2008

had 20 bags out. says crew missed. crew says they didn't miss. called here; did not like response so called mayor's office. did courtesy pick up on 10/18.

Case Date:

5/13/2003

ed spoke with kenny blackwell office he will send someone to talk to mr jolliff

Case Date:

10/15/2003

Customer wrote to complain about personnel in Cust. Rel. office and about delinquent bill for a former tenant at 605 N. Fairview (Beatrice Brinkley).

Case Date:

9/19/2002

Received letter from Ms. Moran to complain about bill of $126.16. She feels that this it too high and sent check for $40.00 in payment. Check was given to Cust. Rel. to post as partial payment.

Case Date:

8/19/1997

Mr. Strats called the Mayor's Office at approximately 10:45 a.m. on Tuesday, August 19, 1997 to express concern over his water being turned off. He had originally received a notice that his water bill was late, then showed proof of payment to Utilities. After doing so, Utilities informed him that he would be taken off the list, but his water at the Uptown Cafe (his business) water still turned off.

Case Date:

1/31/1998

WANTS WATER TURNED ON AFTER HOURS, OFFICE IS CLOSED

Case Date:

8/8/1997

SEWER ODOR IN OFFICE

Case Date:

4/10/1997

Contacted by Jane Marie Lind - Monroe Co. Commissioners Office. Employees in Treasurer and Auditors office see sediments in water.