Water Utility Problems
1207 W Wren CIR
- Case Date:
- 6/18/2024
Constant water discharge from MC Highway Dept Outlet 43 pictured above. Inspection of first upstream storm drain (690) of outlet 43 revealed no flow. Property owner reported that CBU has previously repaired water line between outlet 43 and storm drain 690. Water discharge is at a constant rate, even during periods of dry weather.
- Case Date:
- 6/16/2024
The psi coming to the house is reading way too high--a plumber came out and measured the water pressure at 120 psi, which is way too high. According to the plumber, it has been potentially causing several problems in our house recently, including water heater valves to break on our new water heater, dishwasher leaks that led to us replacing the unit, pipes to leak, various faucet problems and damage to several parts of the house. After dealing with HVAC related to this yesterday, this morning we've discovered a leak in our kitchen plumbing that is now causing additional damage to the cabinetry. The plumber reported that high psi measurements are happening all over our end of town due to the city turning up the water pressure to accommodate new development. The city needs to address this issue, as it's posing a risk to so many of the existing homes in the area.
Sewer Problems (Sanitary Sewers)
8632 Clinton Ave S
- Case Date:
- 6/24/2024
We have had water backup every time it rains this spring. This has not been an issue in past years. We have had our main line cleared multiple times and scoped to ensure there are no issues with the line, but continue to get water coming through our flood drain in the basement every time it rains. Please can you sent someone to inspect the main city line on the 8600 block of Clinton Ave S to clear any blockage on your line? We are frustrated with the water backup.
Drainage or Runoff
459 E Wylie Farm RD
- Case Date:
- 6/24/2024
Our neighbours have hooked pipes to their gutter drainage, and routed all that water under ground and out into our property, causing flooding and erosion. Multiple pipes are visible and at least one is causing a retaining wall to collapse. Please note your website crashes whenever I try to attach a picture.
- Case Date:
- 6/20/2024
Heritage apartments 1610 Hillside Dr has a full pool of stagnant water. It has been this way for one month.
Unsafe Buildings
3209 E 10th ST BLDG Q
- Case Date:
- 6/29/2024
I’ve had some health problems while staying in my apartment here in fountain park apartments due to black mold and a mice infestation. The black mold was found in my kitchen next to the water heater where it had flooded that year and soaked into the wood and rotted. They sprayed it with something to make it go away but I believe it’s still inside of the walls and other parts of the apartment. I’ve been having breathing problems the entire time I’ve stayed here and have documented it all. The apartment manager had someone do an air test inside and outside of the apartment. I don’t feel safe because of my existing health issues and I barely stay in my apartment. My apartment has flooded many times and according to my neighbor this has happened for years because of poor plumbing.
Water Utility Problems
3242 S Coppertree DR
- Case Date:
- 5/30/2024
This is a photo of a storm water drain which has a visible cable present. This is not a request for action, just making you aware
Water Utility Problems
3855 E Brighton AVE
- Case Date:
- 7/2/2024
We recently bought this house. When the plumber installed new toilets, he suggested I ask the city to check the water pressure. On June 12 I called about this, but have not heard back. Please advise. Thank you. John Scott Long 3855 E Brighton Ave 812-322-2940
Water Utility Problems
2623 S Madison ST
- Case Date:
- 7/3/2024
Water pressure at all the spouts abnormally low. Started 7/2/2024
Parks & Playgrounds
1601 S Rogers St
- Case Date:
- 7/3/2024
Do you know why there water issues at swichyard park when swichyard park fix for us use