Sewer Problems (Sanitary Sewers)
1503 E Dunstan DR
- Case Date:
- 6/8/2024
The main sewage line north of my home is backing up (again). This is a recurring issue. The water/sewage level at the access hole has reached the level of the basement, and the basement toilet has started to back up. Please clean out the blockage in the main sewage. I am aware that you had crews there earlier this year to cut back roots, but something is blocking this sewage line now.
- Case Date:
- 6/8/2024
We have no running water in our home as of this morning. My bills are always paid
on time, just wanting to know if there is some other issue going on that I should know about. Please contact me as soon a possible. Thank you
Water Quality
641 W Clover TER
- Case Date:
- 6/10/2024
Our tap water has been brown for several weeks now. I spoke with my neighbor at 651 W Clover Terrace and they also are experiencing brown tap water. I've talked with others in the area and they are having the same issue. We're concerned about the water quality.
- Case Date:
- 6/10/2024
I work for Mackie Properties, and we manage Ridgefield HOA. The driveway at 3916 N Whitewood Way in Ridgefield, which the City repoured last year after repairing a broken main water line, is deteriorating. We initially reported this issue to the City earlier this year, but the City did not take responsibility for redoing the driveway.
Since then, we have had contractors assess the situation, and they have determined that improper installation is causing the deterioration. Today, we sent another contractor to reinspect the driveway and provide a quote for sealing it. However, they confirmed that the deterioration has worsened over the past few months and that sealing is not a viable solution. They noted that the concrete was too wet when installed, leading to its current state.
We request that the City tear out the existing driveway and properly pour a new one to prevent further deterioration.
Water Utility Problems
2525 E 7th ST
- Case Date:
- 6/10/2024
The main water line from the meter to the house was leaking. It is galvanized pipe and extremely rusty. I removed the pipe but I can not find the right kind of fitting to connect the PEX pipe to the meter. Where can I get that fitting? I called the other day and spoke with someone but they could not help me. Thank you.
Water Utility Problems
1008 W Kirkwood AVE
- Case Date:
- 6/13/2024
My water is of
Water Utility Problems
781 E Sherwood Hills DR
- Case Date:
- 6/13/2024
My water is out, as is my neighbors. It went out around 12:00pm today
Water Utility Problems
811 E Sherwood Hills DR
- Case Date:
- 6/13/2024
Low/no water pressure
- Case Date:
- 6/16/2024
The psi coming to the house is reading way too high--a plumber came out and measured the water pressure at 120 psi, which is way too high. According to the plumber, it has been potentially causing several problems in our house recently, including water heater valves to break on our new water heater, dishwasher leaks that led to us replacing the unit, pipes to leak, various faucet problems and damage to several parts of the house. After dealing with HVAC related to this yesterday, this morning we've discovered a leak in our kitchen plumbing that is now causing additional damage to the cabinetry. The plumber reported that high psi measurements are happening all over our end of town due to the city turning up the water pressure to accommodate new development. The city needs to address this issue, as it's posing a risk to so many of the existing homes in the area.
- Case Date:
- 6/15/2024
For several days there has been water streaming out of the water tank at the corner of the bypass and 17th street. Water has been flowing across the street for several days - I assume someone else has already reported this but submitting this just in case.