Case Date:

6/10/2024

I work for Mackie Properties, and we manage Ridgefield HOA. The driveway at 3916 N Whitewood Way in Ridgefield, which the City repoured last year after repairing a broken main water line, is deteriorating. We initially reported this issue to the City earlier this year, but the City did not take responsibility for redoing the driveway. Since then, we have had contractors assess the situation, and they have determined that improper installation is causing the deterioration. Today, we sent another contractor to reinspect the driveway and provide a quote for sealing it. However, they confirmed that the deterioration has worsened over the past few months and that sealing is not a viable solution. They noted that the concrete was too wet when installed, leading to its current state. We request that the City tear out the existing driveway and properly pour a new one to prevent further deterioration.

Case Date:

6/12/2024

Storm drain doesn't handle rainfall when a lot comes down in a short amount of time. Flooded our garage on May 26 2024. Water travels from the north on Lincoln St and carries debris and dirt in large amounts. thank you

Case Date:

6/18/2024

Constant water discharge from MC Highway Dept Outlet 43 pictured above. Inspection of first upstream storm drain (690) of outlet 43 revealed no flow. Property owner reported that CBU has previously repaired water line between outlet 43 and storm drain 690. Water discharge is at a constant rate, even during periods of dry weather.

Case Date:

6/16/2024

The psi coming to the house is reading way too high--a plumber came out and measured the water pressure at 120 psi, which is way too high. According to the plumber, it has been potentially causing several problems in our house recently, including water heater valves to break on our new water heater, dishwasher leaks that led to us replacing the unit, pipes to leak, various faucet problems and damage to several parts of the house. After dealing with HVAC related to this yesterday, this morning we've discovered a leak in our kitchen plumbing that is now causing additional damage to the cabinetry. The plumber reported that high psi measurements are happening all over our end of town due to the city turning up the water pressure to accommodate new development. The city needs to address this issue, as it's posing a risk to so many of the existing homes in the area.

Case Date:

6/20/2024

Heritage apartments 1610 Hillside Dr has a full pool of stagnant water. It has been this way for one month.

Case Date:

6/20/2024

No water is there a main break or something

Case Date:

6/20/2024

Very little water. Water is muddy looking. Very little water pressure.

Case Date:

6/20/2024

No water. Last water was about an hour and a half ago

Case Date:

6/20/2024

Water is off why? It is 6:22 pm was on at 4:45, I have animals that will need water and its one of the worst days to be without.

Case Date:

6/20/2024

Water flow has stopped at 1005 W Cascade Avenue, 47404 even though utility bill is paid in full and non-delinquent.