Case Date:

10/4/2022

Dead lamp post in front of my house by basketball court (north side of the court)towards my house opposite side of the mail box.

Case Date:

9/22/2022

The street light on post 168 134 is out (Kinser Pike)

Case Date:

9/15/2022

Despite never receiving any specific notice about the termination of the aqua pay system for my utility account, I was removed from the aqua pay program and thus 2 subsequent bills went unpaid, and our water was shut off for delinquency. I then had to pay $45 each for a water shutoff and turn on fee. I do not believe that it is my responsibility to foot this fee when I was under the impression that my autopay would be the method with which my bill would be paid off. In addition, the water was shut off at my house after 4:15 PM, meaning there was no way for me to contact the utilities office and request my water to be turned back on same day if I were to have paid off the balance immediately.

Case Date:

9/14/2022

Broken of street sign post. Dangerous.

Case Date:

9/6/2022

This past weekend my car was towed by Chandler Towing at 4am Sunday morning. I was staying the night at my partner’s apartment at 406 e 11th st. which is leased by Parker management. I was given verbal consent to park my car there while visiting by an employee at their office when I helped her pick up her keys to the apartment on the 1st of August. Given that it was a holiday weekend and I have no other way to get to work I opted to but the bullet and go get my car before trying to file any complaints. I was charged the legal maximum of $160 dollars which I understand and did not choose to raise any questions at the Chandler office. Afterwards I emailed Parker to ask if they would be willing to either reach out to Chandler to get me a refund or reimburse my partner via deducting that cost from her rent balance next month. I was told that an employee would never tell me I can park here and that they cannot do anything. I understand that given the city ordinance put in place a couple years ago as well as state laws require that I am given 24 hours notice prior to being towed for abandoning my vehicle and the only exception is if there is an emergency OR I am preventing a business from performing as intended. The lot in which I parked has not once been close to full this year so far and I was not preventing other tenants from accessing parking spaces. My car was only there for 8 hours before being towed without notice. The affidavit written by the towing company did not provide any testimony as to what circumstances allowed them to tow my car without a notice. I was also told by the towing company that they do not file police reports when towing a car and I cannot find any legal precedent on this matter. If you have an answer as to whether that is legally required I would appreciate clarification on that matter. If there is a formal way for me to file a complaint on this issue please let me know. I would like to proceed as respectfully as possible while not allowing myself to be taken advantage of. Thank you!

Case Date:

9/6/2022

I have read that people are complaining of a strange organic smell from the water, but the water at our office smells strongly of chemicals, enough so that it burns my eyes when using the water. It almost smells like bleach when the water is running and it tastes strongly of chemicals.

Case Date:

9/4/2022

Very large and deep pothole. Vehicles have to move into the middle of the road and oncoming traffic to avoid it. If not fixed in a timely manor any vehicle damage invoices will be sent to your office for repayment.

Case Date:

9/3/2022

This unnecessary, gas station-style light seems far too tall and way too bright for this context of a residential neighborhood. It shines brightly into my second-story bedroom window (see photo) and wakes me during the night. No one living on this intersection wants it here. Bright outdoor light in the summer also disrupts firefly mating, causing their population to decline. Please remove it—or replace with a much shorter, *much dimmer*, insect-friendly, amber-lit lamp post, ideally also befitting a historic neighborhood. Thank you.

Case Date:

8/25/2022

The parking office website for purchasing permits has been down for almost a week. After you enter the lease and registration information and submit, the next page is down.

Case Date:

8/24/2022

Lamp post 134 on B-Line Trail appears to be out. This is a high-priority public safety issue as there have been assaults on this part of the trail recently.