Case Date:

9/6/2022

This past weekend my car was towed by Chandler Towing at 4am Sunday morning. I was staying the night at my partner’s apartment at 406 e 11th st. which is leased by Parker management. I was given verbal consent to park my car there while visiting by an employee at their office when I helped her pick up her keys to the apartment on the 1st of August. Given that it was a holiday weekend and I have no other way to get to work I opted to but the bullet and go get my car before trying to file any complaints. I was charged the legal maximum of $160 dollars which I understand and did not choose to raise any questions at the Chandler office. Afterwards I emailed Parker to ask if they would be willing to either reach out to Chandler to get me a refund or reimburse my partner via deducting that cost from her rent balance next month. I was told that an employee would never tell me I can park here and that they cannot do anything. I understand that given the city ordinance put in place a couple years ago as well as state laws require that I am given 24 hours notice prior to being towed for abandoning my vehicle and the only exception is if there is an emergency OR I am preventing a business from performing as intended. The lot in which I parked has not once been close to full this year so far and I was not preventing other tenants from accessing parking spaces. My car was only there for 8 hours before being towed without notice. The affidavit written by the towing company did not provide any testimony as to what circumstances allowed them to tow my car without a notice. I was also told by the towing company that they do not file police reports when towing a car and I cannot find any legal precedent on this matter. If you have an answer as to whether that is legally required I would appreciate clarification on that matter. If there is a formal way for me to file a complaint on this issue please let me know. I would like to proceed as respectfully as possible while not allowing myself to be taken advantage of. Thank you!

Case Date:

9/6/2022

I have read that people are complaining of a strange organic smell from the water, but the water at our office smells strongly of chemicals, enough so that it burns my eyes when using the water. It almost smells like bleach when the water is running and it tastes strongly of chemicals.

Case Date:

9/4/2022

Very large and deep pothole. Vehicles have to move into the middle of the road and oncoming traffic to avoid it. If not fixed in a timely manor any vehicle damage invoices will be sent to your office for repayment.

Case Date:

9/3/2022

This unnecessary, gas station-style light seems far too tall and way too bright for this context of a residential neighborhood. It shines brightly into my second-story bedroom window (see photo) and wakes me during the night. No one living on this intersection wants it here. Bright outdoor light in the summer also disrupts firefly mating, causing their population to decline. Please remove it—or replace with a much shorter, *much dimmer*, insect-friendly, amber-lit lamp post, ideally also befitting a historic neighborhood. Thank you.

Case Date:

8/25/2022

The parking office website for purchasing permits has been down for almost a week. After you enter the lease and registration information and submit, the next page is down.

Case Date:

8/24/2022

Lamp post 134 on B-Line Trail appears to be out. This is a high-priority public safety issue as there have been assaults on this part of the trail recently.

Case Date:

8/24/2022

Very confused as to why when I have stopped in at City Hall past few days/weeks that I am being assisted by people I recognize from running different departments and assisting at other city public events. Do you not have dedicated receptionists - they clearly (since us active citizens attend city events) have a specific job in another area? Seems like a waste of resources when there are lots of complaints/requests on here that us citizens have filled out asking for help with rentals, problems with buildings, or even a complaint straight to the mayors office. Do you not have enough staff to run this city? Is this why our concerns aren’t being addressed?

Case Date:

8/16/2022

The corner of Post Rd as you're approaching Staats on the right hand side is so overgrown with trees cars cannot be in the right lane. We walk to school with our daughter and have often had to get out of the way of traffic b/c this road is effectively 1 lane at the moment. 2 homes, the one at the corner of Staats and Post and the one at the corner of post and "Hollywood" both have shrubs/trees that impede traffic/walkers and make it even more dangerous than it should be. If the owners aren't willing to change this landscaping the city should have the ability to cut considering that the shrubs are covering no less than 3 ft into the street. This is dangerous for cars, walkers, and bike riders in the neighborhood. MUST BE ADDRESSED.

Case Date:

8/5/2022

Cresent Union Leasing Office requested my vehicle to be towed without any warning. My 2001 Chevy Tahoe was parked legally and within apts guidelines parked in their visitors parking lot approx 3am on or about June 17 and by noon the next day vehicle was gone. Stryker stated they requested the tow and when he arrived my back passenger tire was flat. Tire wasn't flat when I parked. I now have several photographs date time stamped their lot several piles of broken glass multiple days with no clean up. Unbeknownst to me when I parked and with no time to see or attempt to fix tire. So many stories of tenants and guest vehicles being towed at this complex people whom are already experiencing financial hardship lol sing your transportation...new management since. I'm stranded and vulnerable..they are required to post 24 hr warning and violated that law me and many others. Thank you for your consideration stephaniepersohn@yahoo.com 8126662549

Case Date:

8/4/2022

Crescent Union Apts and Stryker Towing my vehicle was parked in visitors with proper tags ect...parked 3am by 11am it was gone. Stryker stated the leasing office requested it towed claimed flat tire.. it wasnt flat when I parked it there. The lot was riddled with broken glass. They also claim two vehicles same as mine both towed within 48 hrs timeframe...so many people whom already face financial hardship are getting their transportation taken and unable to pay fees. After two days it was already $265... that day I called was told they'd get back with me no one was there at lot to release my vehicle. It's now $1350 I'm medically frail and now stranded here homeless no way to get back to my hometown. Please help? Cresent Union Apts on the hill towed 2001 white Chevy Tahoe Stephanie Persohn 812-666-2549 stephaniepersohn@yahoo com