Case Date:

1/5/2011

Recycable items not properly sorted. this was their second notice. 946 did not take, it was a mess this was their 2nd notice. Tuesday at 3:04pm resident called Diane in Mayor's office talked bad to her, yelled etc.. said we missed her recycle. Diane left us the message for Wed. so we could take care of. I called res. she was VERY nice to me, I told her some one would be there today. 947 actually went back and picked it up, it was a mess, but he took it, and he wrote them up again.

Case Date:

1/5/2011

Courtesy Pick up. Resident called in and YELLED at me because he was missed, 950 went back and they said it had to be late set out, because they got the one across the street and his next door neighbor. Res said we should have an emergency plan since we have the Christmas tree pickup going on, and we were short handed, was going to call the Mayor's office, I gave him the # to the OOTM. I told him it would be today or by Thurs. We got today.

Case Date:

1/6/2011

Recycable items not properly sorted. Courtesy Pick up. Please see write up entered January 5,2011. We had 947 go and pick it up as a courtesy, after she had called the Mayor's Office. This is the 3rd time resident has been written up since December 21,2010.

Case Date:

3/7/2011

Courtesy Pick up. didn't get magnet; was not aware of change to bi-weekly pick up. phoned mayor's office too; I let intern know I'd get it resolved.

Case Date:

7/28/2011

Field near Cambridge apts and the Post Office has weeds 5 feet tall. Never been this bad before, eyesore. See phone number above. Can also contact Rosalie in OOTM for email address.

Case Date:

8/19/2011

Michele and her husband came to the office to request a meeting with the mayor. They wanted to complain about an employee at the local CAP office who had yelled at them.

Case Date:

8/19/2011

I took my son for youth video program at Rhino's around 3:30. There were only 3-4 teenagers and the instructor told us to wait a little bit because of their broken door or something. I didn't notice what was the problem. Then he came out from his office and told us about their video program. He said that basically kids borrow cameras and go home or somewhere and do their video project. And I left my son there. right before 6:00 pm I came back to pick him up and my son was sitting on the couch. I asked how the program was and he said they didn't do anything for those 2.5 hours. I couldn't believe him and kept asking questions. he said those teenagers played video games for 2.5 hours and he just watched them. When he said that I remembered that the instructor mentioned to me that "those kids come here to play video games." I know this is a free program, but I have seen many wonderful free programs throughout the country. I was so regretted that your official website has false advertisement. You really should take out that ad from your website.

Case Date:

9/7/2011

caller said a refrigerator has been outside his door for about 3 weeks. he has called the office but no help. he says bugs are starting to come out of the door and it is beginning to stink. the refrig belongs to the former tenants

Case Date:

9/12/2011

Mr. Michael called several times this morning and, at times, was angry and belligerent. He said he is being "discriminated against" because the prosecutor's office will not give him another extention on a speeding ticket. Diane suggested he talk to Barbara McKinney.

Case Date:

10/27/2011

2 hour sign (by Dagwoods) unblolted from post on 100 S Indiana