Case Date:

11/14/2023

Two most recent bills have charged us for using 4,000-5,000 gallons of water, and therefore charging roughly $100. The bill for September was $106.42 and the bill for October was $93.15. This is for a two-person house that uses the same, if not less, of an average amount of water per month. I called customer service after the first bill, but the lady I spoke with was not very helpful and recommended we wait until our next bill. According to her sources, any leakage or problem that resulted in such a high bill seemingly "fixed itself" and she did not provide any other alternatives. Come to find out that the next bill is just as high and we have no choice but to pay (again) with no resolutions. Apparently, Bloomington Utilities does not provide any services to check for any leaks or problems.

Case Date:

6/5/1997

LOW WATER PRESSURE

Case Date:

1/12/2016

Water is running down the road.

Case Date:

3/27/1997

DIRTY WATER,

Case Date:

3/27/1997

DIRTY WATER,

Case Date:

12/2/2021

These new flower beds are filled with rain water and if they freeze they may damage the plastic liner inside. They may need some holes drilled in them before the soil is added.

Case Date:

9/2/1999

Possible main break. Water coming up in the alley beside Yellow Cab.

Case Date:

10/4/2001

Still has dirty water

Case Date:

11/9/2018

Almost no water pressure at the house. Barely able to run the shower. If the shower is running and a faucet is turned on the pressure drop will turn off the shower.

Case Date:

2/26/2001

Water bubbling up near meter.