Case Date:

6/19/2024

No water -- faucets do not work, toilets will not flush

Case Date:

2/22/2021

School bus stop is blocked by Mountain of snow and water

Case Date:

3/21/2024

Can the south side of Fields Drive/South Fenbrook Lane be cleared of the natural debris in the road’s gutter? This debris continues in the road gutter all the way eastward to South Smith Road. This area was bush-hogged by the City earlier this month, leaving leaves, twigs, dirt and cut branches in the gutter. During a recent heavy rain this caused drainage problems as water runoff toward the storm sewer drain was blocked. Thank you.

Case Date:

5/5/2023

Black water or gray water is bubbling up from the pavement right above Basswood Drive at the above address, it's pouring into the stormwater drain

Case Date:

1/24/2018

We had the water meter turned off due to a line break. Our plumber tells us the meter itself is shatter and will need to be replaced.

Case Date:

9/21/1998

WANTS TO MAKE CLAIM FOR BUSTED WATER PIPES AND DAMAGED WATER HEATER FROM WATER PIPES BANGING AT BMG HANGERS

Case Date:

7/30/2019

I have already paid the water bill on 6th july but the amount is not updated in the online account. Can anyone take a look into this ?

Case Date:

6/25/2021

Report revised from 6/22 Illegal Dumping in Drainage Easement and Common Conservation areas in Gentry South- Course construction sand (over 100 square feet and up to 10" deep) plus tree brush and other mulched woody material, large insect ridden sawed cut logs (including 47" logs), small rock and trash items have been dumped into the drainage easement area behind my house (nearest the back property line). The area that serves to hold flood water is being filled in, invasives are taking hold where the sand is, and the large debris is damaging trees. I know the area was free from this for at least 6 years prior, even during record water flow. The first occurrence was in early April 2020 and happened again the next year during early April 2021. These dumps are sudden. It was free of more sand at the end of March. Then, a week later there was suddenly a large dump of sand again. I was quoted $4,000 to remove the first dump of sand. The first sand dump is not easily seen from Google maps. Additionally, someone has dumped what looks like yard mulch/waste twice in this neighborhood’s Common Area/Conservation Easement. I have some idea regarding how this is happening but will not put this information on a public report.

Case Date:

1/2/1999

WANT EMERGENCY WATER SHUT OFF AFTER HOURS CALL

Case Date:

5/15/2013

Water flowing across High Street for several days now.