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City of Bloomington, Indiana

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closed #163335

Website & Web Services Feedback

101-149 East 8th Street

Case Date:
2/26/2018

Trying to use the online bill pay service for water, but it repeatedly is erroring out on me. Here is the error (stack trace), better error handling would be great, as this is not human readable in terms of actions to take.. Server Error in '/eSuite.Utilities' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration> Indeed there was unscheduled server maintenance done on the water payment server. Please contact utilities customer service if you need additional help. 812 349 3930 during 8am to 5pm. Thank you

closed #163529

Website & Web Services Feedback

Case Date:
3/13/2018

1st thing brings me to this site, my trash was not picked up today even tho was out last nite, damn near 40 bucks a month is 3 x what i was paying with stickers, for the same amount of trash, this sux ass for the poor man, the other thing when i 1st moved to Bloomington it was a nice and beautiful lil city, now its a bunch of apartments AND I mean A bunch, your tearing town Victorian style homes and houses to put up concrete cubes all over, most with no tornado hide outs, looks like a bunch of coffins waiting to happen just add students. And last yr ya jacked up the water rates to pay for folks who dont even live here yet, and the water quality is no good without filters, if this is your ideal of progress all i have to say is why destroy a beautiful town, my guess is all you folks cashing in on bloomington redevelopment. have moved out of town and just really dont care what ya did to the rest of us, because i now live in a town where most of us who moved in 15 yrs and earlier cant afford to live anymore, and since the town has grown ugly who cares, you folks have ruined a once beautiful and free thinking town, replaced buy an over priced town of apartments, nothing but an IU leech. im so sad ya'll did this to the town i was gonna spend my last yrs in.....

closed #167116

Website & Web Services Feedback

501 N Morton ST

Case Date:
1/18/2019

commercial water rate vs industrial water rate

closed #126465

Water Utility Problems

736 E Bayberry CT E

Case Date:
5/30/2012

My home owner association asked me to request replacement of the water valve covers as seen in the attached document. The 3' diameter one does not fit it's nest and the 8 '' one is missing.

closed #126466

Water Utility Problems

736 E Bayberry CT E

Case Date:
5/30/2012

My home owners association asked that I request replacement of the cast iron water utility valve covers in my neighborhood. I have attached a picture of the one that is missing. It is a 8'' diameter cover located on the east turnabout. There is also a 3' cover that does not fit in it's nest in the yard of unit 713.

closed #127006

Water Utility Problems

4100-4198 W Grand Ave

Case Date:
6/28/2012

Have a sinkhole in yard and green grass over it. Looks like a water leak in main line.

closed #127622

Water Utility Problems

416 S Lincoln ST

Case Date:
8/5/2012

412 S Lincoln St. Someone has driven over the water meter adjacent to public alley.

closed #127965

Water Utility Problems

Case Date:
8/18/2012

Illegal water usage Steak n shake on north side is watering their lawn

closed #129942

Water Utility Problems

Case Date:
12/10/2012

I have a rental property located @ 519 W Graham Plc (Timberridge condos) they have informed me that there is a water leak and the information came from your dept. I am wondering if I could get more information regarding this and if your worker turned off the water @ the meter to see the needle spinnng or if it was determined by the usage??? I called but your automated service said try back later. I was also wondering if I could get a copy of this tenants bills?? Please either call or email me. Thanks Diane Casad Landlord

closed #130403

Water Utility Problems

3925 E Hagan ST

Case Date:
1/25/2013

water bubbling up out of round cover in street smith snd e Hagan st on ne corner