Street Snow Removal
518 N Lincoln ST
- Case Date:
- 1/20/2019
Ever since John Hamilton got into office, street service has been terrible and today is no exception. I walked Lincoln from 10th to 6th and was slipping all over because there was no salt or sand and there was at least 2” of snow on the street. I don’t dare take my car out for fear of getting stuck, which is bad because I have meds to pick up. Please see to this ASAP. Thank you.
Scooters, Bike-share and Related Issues
120 S Kingston DR
- Case Date:
- 1/9/2019
To: Office of the Mayor
These scooters (see image) are parked in spaces where my residents need to park for several days now. I already moved them closer to the street several times. This location does not have a walkway (307 19th Street), they should not be parked in private property. I called the police, but they have suggested to open a complaint in your office.
Is there something that can be done about this?
Thank you in advanced for your help.
Almendra Minnaar
Property Manager
Distinct Management
812-339-0951
Traffic Related Complaints
4001 E 3rd ST
- Case Date:
- 8/29/2018
when going east on 3rd st, after smith road you cant hardley turn in to edwards square, across from office lounge. traffic heading towards you from the east and traffic coming from behind you is dangerous. because theres no turn lane there. its a busy road, and is a real proble. i work in edwards square and we hear constant worries about it. it really needs to be adressed. thanks. if you have any questions you can call me at 812 -272-8721. thanks mr hiestand
- Case Date:
- 5/22/2018
Ms. Young reached out to the Office of the Mayor with concerns about the property at 823 W. 17th St. Ms. Young stated that there is trash, thick vegetation and pests on the property- making it a public health hazard.
Water Utility Billing Problems
634 N Maple ST
- Case Date:
- 4/2/2018
I did not receive my bill this month and it is not on the website, but I already made my payment with a surcharge, only the balance due appears. I have had months of harassment on my account first charging me 28 to 40 dollars in my bill, the cover of my water meter was out of place for days and then I went to the office where they shouted to me that it was my fault the wrong size of my garbage cart and now not only does not get my receipt, you do not put it on the internet paging for me to know, now that you are charging me. Someone knows why and can inform me?
Street Lights
1102 N Woodburn AVE
- Case Date:
- 10/12/2017
The streetlight at the intersection of Woodburn Ave and 15th street is out and has been for several weeks. I have reported this outage several weeks ago since I live at 1020 N Woodburn which is 1/2 block from this light. My house is part of the Maple Heights Neighborhood Association. This area of Woodburn is quite dark. Is there any way that Duke can prioritze the repair of this light? I thought I would ask before I discuss the problem with the HT Hotline, the Mayor's office and Duke. I understand if larger outages would take a larger project, but this is a single light that has up till night be very reliable. Thank you for your efforts to help.
Parking Permits
107 E 6th ST
- Case Date:
- 10/4/2017
In reference to case number 161348. I still have not gotten a response and submitted on 9/28. This is a hinderance since I still do not have parking due to the discrepencies between your website and the map hanging in the parking dept. office.
Blocked Sidewalk
501 N College AVE
- Case Date:
- 8/10/2017
this is often an issue in front of my office, with the road newly paved could you consider wheel stops to keep pedestrians right of way unblocked? thank you
Unsafe Buildings
3401 E John Hinkle PL
- Case Date:
- 8/1/2017
The leasing office and pool building of Woodbridge Apartments has restrooms you can get trapped in.
There are two restrooms, one mens and one womens, that connect to the exterior (on the pool side) and the interior (on the leasing office side). During normal business hours you can easily enter and exit the restrooms without a key from the interior, leasing office, side. You can also enter the restroom without a key from the pool side, but in order to return to the pool you must use a key that tenants have been given.
This creates an environment you can get trapped in. Once the office is closed, it is impossible to leave the restroom through the door that is normally unlocked during the day. If you accidentally enter from the pool side without having a key, once the door closes you'll be trapped until someone finds you.
Surely this is unsafe and not up to code. I'm reporting this anonymously as I am a tenant and do not want to cause trouble with the landlord.
Thanks for your time.
Trash
1600 N Willis DR LOT 117
- Case Date:
- 7/13/2017
Received a call in to the HAND office reporting trash and mattress out in front of the above trailer.