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City of Bloomington, Indiana

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open #179531

Potholes, Other Street Repair

1022 S Grant ST

Case Date:
4/13/2022

Our alley way floods when there are heavy floods. The neighbors who share this alley are concerned and ask for the city to assess this situation and find a solution. Please contact me for more information. One of the neighbors has a video to share of the water flow. Thanks

open #179541

Drainage or Runoff

102 S Waldron ST

Case Date:
4/14/2022

I am requesting a ditch or pipe be installed in the wooded easement south of my property that will move the water out to the storm drain that was recently installed last year on Waldron Street in front my house. On April 13th of this year, we received a lot of rain in just a couple hours and I noticed most of the water was coming from the wooded easement South of my house and running down into my yard, pooling up and overflowing down near my basement (where i've had flooding from the street runoff in years past). Phil Peden is who I've talked to in the past. Hoping this can be resolved before we get more rain this Spring. Thank you, -Kyle Spears Homeowner of 102 South Waldron St. 812-369-0765

open #181396

Sewer Problems (Sanitary Sewers)

1014 E Wylie ST

Case Date:
9/6/2022

Water/sewage is coming up into our house from the street. This happened a month or two or three ago, right after the city did some work on the main in the street (2 large spots visible in picture). A plumber confirmed both times that there is no backup between the house and the street, and he got the drain snake/declogger to go into the hole (white on the left side of the driveway/this image near the bottom of the driveway) 21 feet (I have a video, separately showing the measurements) or more both times. This time he wasn't able to get the hole unclogged in the street, so it is an urgent situation for us. We are pretty sure the guys who dug in the street to remain a main caused the issue because we never had a problem before then, and the first backup into the house was a couple of weeks after that this summer. We would like the city to come scope it and fix it ASAP please. The plumber suspects that the jackhammering and digging that the big trucks did in the street caused a partial or full collapse, given where the backup seems to be from what he can tell. Please let us know when you might be able to look at it. We have little kids and really need to be able to use water in the house. Thank you!

open #185610

Water Utility Problems

1006 E Heather DR

Case Date:
9/15/2023

My water bill seems higher than usual. Is there a way to check if I have a leak or issue with my meter?

open #179231

Debris Removal (Sand, General Street Debris)

Case Date:
3/13/2022

weeks of standing water. Zero Maintenance for five years. ALL of Drainage gully including 112 s morningside

open #179412

Drainage or Runoff

Case Date:
3/31/2022

Flooding/Standing water accumulates between the street and our fence. Looks like this may be part of the easement. This photo was taken in January, but it is a continuous issue whenever it rains. Can you please contact me to discuss this? Thank you!

open #179627

Potholes, Other Street Repair

Case Date:
4/24/2022

On Friday April 15th, 2022 around 7:35am I was driving through the intersection of W Second Street and S Adams Street in which there was a city water access hole without the lid resulting in a popped/flat tire on my front passenger side. I was wondering if the city could reimburse me for my auto repair bill considering the cause of my flat was a city water access hole where no lid was present.

open #180963

Sewer Problems (Sanitary Sewers)

Case Date:
8/9/2022

Smells of Septic sewage waste and dirty water coming from this home area. The odor is intoxicating and unbearable. People and students from school walk thru this dirt area. Unsanitary. Specially during this hot summer season.

open #181428

Sewer Problems (Storm Sewers)

Case Date:
9/7/2022

We are contacting you with hopes of getting some advice regarding the storm water stream that runs along E Vernon Ave in Matlock Heights neighborhood. There is a storm/ rain water stream( path) that runs under N Dunn Rd , goes west on E Vernon Ave and under Fritz Dr and eventually goes into a larger creek. Over the past few years this pathway has been deteriorating with some of the road erosion happening right before the water goes into the culvert under our driveway. The previous owner of our property added some rocks and blocks but it does not solve the road erosion problem. We are needing guidance and help since we do not know how to address the erosion and also the public road. We have addressed this issue on March 14th and this is the response we have received almost a month later on April 6th From: Katherine Zaiger <katherine.zaiger@bloomington.in.gov> Sent: Wednesday, April 6, 2022 5:01:13 PM To: Mihaela Lee <mihaelalee@hotmail.com> Subject: Re: [stormwater] 410 E Vernon Ave Mihaela, Thank you for checking in on this. We did have our crew go out and assess. They determined that they do need to do some trenching in this ditch to improve the issue. We have added it to our work order list and will get to it as soon as we are able. Thank you, Katherine On Mon, Apr 4, 2022 at 2:24 PM Mihaela Lee <mihaelalee@hotmail.com> wrote: Hello, I am writing back to follow up on the storm water issues we are having in front of our property. The crew came and assessed the situation on 03/14 but we have not heard anything else since then. I did not know if there is anything else we need to do. Thank you, Mihaela

open #182145

Sewer Problems (Sanitary Sewers)

Case Date:
11/27/2022

Sewage backup after underground utilities work in my yard. Possibly a broken sewer line from the right of way to the sewer main. I first reported this the day of the water main break next door(205 S Hillsdale Rd) to the city workers outside my house. This is now critical. I have called several times. The last time was Friday, Nov. 25th, 2022.