Case Date:

10/12/2017

The streetlight at the intersection of Woodburn Ave and 15th street is out and has been for several weeks. I have reported this outage several weeks ago since I live at 1020 N Woodburn which is 1/2 block from this light. My house is part of the Maple Heights Neighborhood Association. This area of Woodburn is quite dark. Is there any way that Duke can prioritze the repair of this light? I thought I would ask before I discuss the problem with the HT Hotline, the Mayor's office and Duke. I understand if larger outages would take a larger project, but this is a single light that has up till night be very reliable. Thank you for your efforts to help.

Case Date:

4/2/2018

I did not receive my bill this month and it is not on the website, but I already made my payment with a surcharge, only the balance due appears. I have had months of harassment on my account first charging me 28 to 40 dollars in my bill, the cover of my water meter was out of place for days and then I went to the office where they shouted to me that it was my fault the wrong size of my garbage cart and now not only does not get my receipt, you do not put it on the internet paging for me to know, now that you are charging me. Someone knows why and can inform me?

Case Date:

10/25/2016

The Stop Ahead sign on Indiana Ave between 3rd and 4th is missing. The sign post is still there, but I noticed the sign is gone. This is right by the front steps to the Law School.

Case Date:

1/29/2017

Hello! I live just off of the intersection of 5th Street and Bryan Avenue, right next to the IU Raintree House. I've noticed that one of the stop signs at the four way stop is missing, the post and all. I've seen people driving right through without stopping, and then realized that the sign was completely gone. It is the stop sign on the north east side of the intersection. Just wanted to let somebody know. Thank you for your help!

Case Date:

3/20/2017

Larry Williams called into Elizabeth Walter at the Mayor's office to complain about the property at 612 N. Monroe being over run with cats (around 10) and trash. He owns four neighboring properties: 623, 631, 635, 639 N. Monroe. He filed a uReport about this himself over a month ago and said there hasn't been any progress on the matter. I filed this for Animal Control but HAND and Public Works may be interested as well since there is an abundance of trash as well.

Case Date:

4/5/2016

Mr. Bob Hall came to our office about his daughter's recycle not being picked up. He had an attitude from the minute he walked in. We sent Tammy to clean up the recycle ONE time and done! This is a problem stop!

Case Date:

8/30/2016

BBQ not bolted to post well. Swivels when you open the lid.

Case Date:

6/14/2019

Please help me Verify Alpha Books Solutions in the Philippines To whom this may concern, I am JoAnn Johnson currently residing in Florida. I am emailing to see if you could help me verify the business address of whom I am currently dealing with regards to promoting my book. I will have to spend decent amount of money on this endeavor with them and I don't have any problem paying for travel just to visit their physical office. Unfortunately, they discouraged me to visit their office for some reason. They want me to pay through check but to be sent out to a different address not listed as their mailing address on their website. These sort of inconsistencies triggered to me to do extra precaution. I am hoping to at least obtain verification from your respective office as a highly regarded organization. If I happen to inquire on a wrong place, please refer me to an office who’s authorized to address my concern. Their Business Name is Alpha Books Solutions or Alpha Books Solution. Their email signature and website has different names on it so I specified the two names for your reference. They said that they exist on the following address below. You can also see this information on their website https://alphabookssolution.com/ • 1976 Liberty Drive Suite 3000 Bloomington IN 47403 USA • 1 Fullerton Road #07-01, One Fullerton, Singapore • 2nd flr. l1 bldg Asiatown It Park Lahug Cebu City Philipines 6000 i would highly appreciate your assistance in this matter. Thank you, JoAnn

Case Date:

5/30/2013

Resident called in stating recycle was not picked up. Mike Courter went out and picked up. Courter reported that there were two write-ups on the recycling (neither of which had been brought in the office for me to enter) for the items not being properly sorted. Prior to sending someone to a missout at this residence again, check with 939 to make sure they have brought in their tickets for this days route.

Case Date:

6/29/2013

After moderate to heavy rain, our storm sewer does not drain properly. Front yard and driveway are flooded regularly. Some drainage work has been done in our neighborhood by the city, but not on Post Rd.