Case Date:

6/19/2024

An area of new sod immediately adjacent to the sidewalk and between the sidewalk and street has collapsed (in some places to a depth of 9 inches) in such a way that it is unsafe for bicyclists or pedestrians who may veer off the sidewalk even very briefly. We believe this sod was laid after the ground was dug for installation of the fiber cable for Gigabit Now. We (University Baptist Church) are not certain of the best agency to contact about the problem, and we are hoping that you will either take care of it or direct us to the correct people to contact. If someone chooses to respond to this concern by phone, please note that we have very limited office hours, but they could leave a voice message. Email is actually best. Thank you! (-- from Fan Hamrick, Church Administrator

Case Date:

6/1/2024

Someone must have hit and run the street sign at the intersection of Queens Way and Sussex. The street signs above the stop sign are hanging loosely and the upright post has a slight lean. It would be nice to at least have the street signs re-mounted. Thank You!

Case Date:

5/28/2024

women contacted the mayors office saying she had contacted the non-emergency police number for over an hour the prior night due to a homelessness problem in Bryan Park. never received a response from non emergency line and then contacted 911

Case Date:

5/7/2024

I am a neighbor of this address. Twice in the past year, the two dogs who live at this property have been in the street and charged me and my dog. On another occasion, one of the dogs charged the property's fence and attempted to bite me by reaching *over* the fence. I have reported two of these instances to Animal Control. The last time (when the dog attempt to bite over the fence), the Animal Control officer told me that he had explained to the owners that their fence violates zoning by being too close to the sidewalk, and that the owners had expressed an intention to remove the fence in the front and keep the dogs in the back. However, I have heard, "We keep the dogs in the back" multiple times, when that is not true. The Animal Control Officer suggested that I could contact the city's zoning office, to have the fencing issue in the front yard addressed. I cannot find a way to contact Zoning specifically, so I am submitting the request here. FWIW, other people have had encounters with these dogs, though I don't know if they have reported it. Thank you.

Case Date:

4/11/2024

The potholes going into The Village are INSANE. I have called and called the office and have yet to get a clear answer as to when these multiple potholes would be filled. One of my friends works in the office and said they are aware- and are also aware they are 4 inches deep. The road going into the complex is very narrow and now filled with potholes- making it impossible to avoid them. These will cause very serious damage to my car.

Case Date:

3/4/2024

Lamp post in the cul-de-sac has been out for a few days.

Case Date:

12/15/2023

Street light is out on Weatherstone, just north of the roundabout. Not flickering, just dark. Post has #15 on it and is on Weatherstone, just north of the roundabout, at the corner of Weatherstone and the paved ally for resident parking.

Case Date:

10/31/2023

It seems like every other week I'm calling about my waste not being picked up! I pay for this service, let me make sure you read it right, I pay to have my waste picked up. I have called this office four times in the past year for this same problem. MY TRASH IS STILL IN THE CAN AND ITS 3:30 PM

Case Date:

10/22/2023

Scooter blocking sidewalk. Also broken office chair, blocking sidewalk.

Case Date:

8/10/2023

While visiting Bryan Park on 8/9, I observed mowing with a gas engine lawn mower of grass already at a very low height. Greenhouse gas emissions are a concern from unnecessary mowing, and the area being mowed was very large. For a city with a sustainability office, one would expect either the use of electric lawn equipment and/or mowing only when necessary. Please consider training staff to mow using environmentally friendly practices.