Case Date:

2/18/2004

Letter rec'd. from Jackie Bowman Helton requesting appeal by USB Admin. Subcommittee on charges on her account for 1323 W. 8th St. She had a leak in the stool and feels she should not be responsible for water bill due to leak.

Case Date:

1/3/2003

Letter from Mr. Mascari stated his October bill was unusually high for sewer portion and that he did not receive the notice until he received his December bill. Mr. Mascari would like to appeal this matter to the USB.

Case Date:

5/23/2002

Mr. Yost stated that he requested that water be turned off in October 2001; however, he received and paid bills for next five months. He is requesting that he be refunded the amount of these payments ($59.20).

Case Date:

6/24/2003

TURN WATER ON AFTER HOURS.

Case Date:

3/1/2003

Resident requested water to be shut off. Frozen pipe burst.

Case Date:

2/1/2002

WATER IS BROWN WATER IS A BROWN

Case Date:

9/28/2001

AT THE END OF THE DRIVE, WATER IS COMMING UP FROM THE GROUND

Case Date:

5/3/2001

CUSTOMER HAS NO WATER, CUSTOMER SERVICE CAN NOT FIND A REASON FOR IT TO BE SHUT OFF.

Case Date:

3/16/2001

Water bubbling up by water meter.

Case Date:

9/15/2000

Water coming up beside street.