Case Date:

2/1/2002

MAINBREAK

Case Date:

11/8/2001

SW CORNER OF HOUSE HAS SETTELED WHERE NEW WATER MAIN ENTERS THE HOUSE. WATER HAS ENTERED THE HOUSE IN BASEMENT AND GOT CARPET WET.

Case Date:

10/10/2001

CUSTOMER WOULD LIKE YARD WORK TO BE FINISHED

Case Date:

9/12/2001

NO HOT WATER IN THE BATHROOM

Case Date:

4/5/2004

Ltr. from customers stated they were gone from Dec. 9, 2003, until March 4, 2004, and rec'd. unusually large bill. They want to request an adjustment. Will be notified of next USB Admin. Subcommittee meeting.

Case Date:

7/21/2003

Customer feels he was "ripped off" because we charged him an $18 service fee to shut off his meter when he ended his service. He feels after being a customer and paying for our services for some time that we should not charge them to stop their service.

Case Date:

10/29/1997

WATER LEAK

Case Date:

6/17/1999

DIRTY WATER

Case Date:

6/1/1999

DIRTY WATER

Case Date:

3/10/1999

Ms. O'Donnell called on 3/10/99 to complain that the water coming out of her taps is cloudy and has been that way since January 1999.