closed #41184
Water Utility Billing Problems
724 W Dixie ST
- Case Date:
- 4/21/2003
Mr. Thompson called because he did not want to make unpaid sewer payments for his tenants at 724 W. Dixie and 2504 S. Rogers who did not pay bills.
Mr. Thompson called because he did not want to make unpaid sewer payments for his tenants at 724 W. Dixie and 2504 S. Rogers who did not pay bills.
Mrs. Hughes called on 6/12/02 to talk about her bill. She said she was not credited for last payment and recd. bill for 4000 gallons for 1 week. I referred her to Margaret Dalle-Ave. Mrs. Hughes requested # for IURC which I gave to her.
Mr. Waters has called and visited numerous times. He feels he should be credited $50 because he was on vacation and did not use that amount of water. His meter was tested and no problems were found. Mr. Waters told that he could not be credited that amount. He wants to appeal to Mike Phillips when he returns.
Letter dated 3/10/04 from Emogene H. Carter for property owned by Harold Carter stated at the end of Jan., Util. ofc. was called to check on overcharge of $28.41. Later, a copy of account breakdown was received confirming overcharge. Correction did not show up in either February or March bill.
DIRTY WATER
SOMEONE HIT FIRE HYDRANT. NOT LEAKING
HAS A HUGE HOLE IN YARD WHERE UTILITIES WERE TRANSFERED LAST FALL. WOULD LIKE SOME DIRT THROWN IN HOLE UNTIL YARD CREW CAN REPAIR.
Overflowing meter in front of this address at the edge of the sidewalk.
Frozen line.
CHECK BASEMENT FOR WATER LEAK