Case Date:

5/16/2003

Case Date:

11/20/2002

Mr. Vanest called and stated that neighbor directly behind his property was building up his property line with dirt. This will cause drainage problems for Mr. Vanest. Mr. Vanest would like for someone to investigate.

Case Date:

2/18/2002

Customer called concerning increase in stormwater charge. Used to be 2.35 is now 19.56. He would like for someone to call him and explain the way stormwater charges are calculated..

Case Date:

6/26/2001

CUSTOMER WOULD LIKE SOMEONE TO CHECKMANHOLE, HE HAS WATER COMMING IN HIS GARAGE

Case Date:

2/9/2001

Water in basement. She thinks it is storm water?

Case Date:

3/13/1997

CUSTOMERS SEWER IS STOPPED UP

Case Date:

3/13/1997

CUSTOMERS SEWER IS STOPPED UP

Case Date:

2/10/1999

Ms. Sheldon called to complain about water problem in her basement. 3 weeks. ago (approx. 1/23/99) CBU was called because of water backup in their basement. Tom Staley came out after the water receded. She was very upset because Tom Staley was very rude and even got up in her face and talked very loudly. A plumber was called. He found that there was a backup in the sewer line and called the City. Now they have 12" of raw sewage in their basement and cannot live at home.

Case Date:

4/10/2002

SEWER IS BACKING UP INTO THE GARAGE WHEN CUSTOMER DOES HER LAUNDRY

Case Date:

12/31/2001

SEWER BACKUP