Mr. Vanest called and stated that neighbor directly behind his property was building up his property line with dirt. This will cause drainage problems for Mr. Vanest. Mr. Vanest would like for someone to investigate.
Customer called concerning increase in stormwater charge. Used to be 2.35 is now 19.56. He would like for someone to call him and explain the way stormwater charges are calculated..
CUSTOMER WOULD LIKE SOMEONE TO CHECKMANHOLE, HE HAS WATER COMMING IN HIS GARAGE
Water in basement. She thinks it is storm water?
Recently purchased this property. Says there is a drainage ditch behind property in City ROW which is badly plugged up with debris. Says this drainage "creek" drains much of Park Ridge area and the whole thing is clogged up. Would like City to have it cleaned out.
SEWER IS BACKING UP INTO THE GARAGE WHEN CUSTOMER DOES HER LAUNDRY
SEWER BACKUP
SEWER BACKUP
Sewer odor in front yard.
Ms. Sheldon called to complain about water problem in her basement. 3 weeks. ago (approx. 1/23/99) CBU was called because of water backup in their basement. Tom Staley came out after the water receded. She was very upset because Tom Staley was very rude and even got up in her face and talked very loudly. A plumber was called. He found that there was a backup in the sewer line and called the City. Now they have 12" of raw sewage in their basement and cannot live at home.