- Case Date:
- 12/31/1997
Subscriber says he inadvertently missed paying his December bill by a few days and was charged a late fee of $3.50 on an $11.26 bill (the bill was low due to a TCI overbilling error the previous month). Understands he missed the due date but thinks it is ridiculous and unfair that he should be charged so high a fee on so small a bill. TCI took care of the billing misunderstanding.
- Case Date:
- 8/24/2006
fruit tree in quad has fungus that needs to be sprayed, the tree needs to be pruned, was sprayed for bugs
- Case Date:
- 12/28/1999
Mr. Ashba stated that he tried Thursday and Friday (12/23 &12/24) to contact Insight, with no response. Mr. Ashba stated that the voice mail did not answer, the phone just rang. Mr. Ashba's complaint is that he purchased a new VCR plus and according to the owners manuel he must contact the cable company for the channel codes. Mr. Ashba has been disconnected for nonpayment for 11 months. Customer service reps. helped him get his VCR set up and explained that there is a 24 hour answering service.
Water Utility Problems
200 S Madison ST
- Case Date:
- 11/26/1997
DIRTY WATER
- Case Date:
- 9/3/2008
Recyclable items not properly sorted. Must be sorted for pick-up 945 las
Temporary Signage w/o permit
204 S Rogers ST
- Case Date:
- 10/28/1999
There is a billboard on the side of the building that has been there for years. However, it is now aluminated and he would like for it not to be. Please call Mr. Wissing with updates.
Temporary Signage w/o permit
204 S Rogers ST
- Case Date:
- 11/4/1999
billboard at 204 S. Rogers is now lit.
Temporary Signage w/o permit
204 S Rogers ST
- Case Date:
- 11/4/1999
billboard on 4th and Rogers now has a light.
Recycling
206 S Fairview ST
- Case Date:
- 7/7/2003
recyclables and non-recyclables mixed, items not included in recyclying program, not properly sorted
Excessive Growth
206 S Fairview ST
- Case Date:
- 5/23/2002
A citizen called in to complain that the owner of a property located at the N/E corner of W. 5th & Fairview Street has not mowed the grass. The grass in the back yard is very tall.