Case Date:

3/29/2011

West wall of structure is deteriorating to the point that wall is open. (Old Shell station )

Case Date:

1/13/1998

LEAK AT METER PIT CALLED IN BY METER READER KATHY BROWN,

Case Date:

7/17/1997

DIRTY WATR AND LOW WATER PRESSURE

Case Date:

11/13/1996

dirty water

Case Date:

2/11/1999

Customer says she has noticed recent change in water taste. Has a metallic taste.

Case Date:

7/26/1998

MAIN BREAK ON GRAND AVENUE. THIS WAS AN AFTER HOURS CALL TAKEN BY UTILITIES CONTROL

Case Date:

7/31/1996

Flow test crew was flushing fire hydrants in the 1800 - 1900 block of S. Curry Pike. Complainant's water was dirty, and wife did clothes that turned out dingy even though notice was published about the flow testing.

Case Date:

2/12/2004

Letter from Cheryl Crider-Jackson indicated she was gone 10 days of billing period in August '03. She believes her water usage was too high for that period and would like review by USB Adm. Subcommittee.

Case Date:

3/20/2003

customer doesn't feel she should be responsible for charges from 2000 for and address that was in her name. She owed this property with her mother. It was a rental and the tenants never put the service in there name. She says she never received a bill for this and was unaware of any balance until it showed up on her statement due January 24th 2003.

Case Date:

2/20/2002

CUSTOMER SUGGESTS THE RETURN ADDDRESS BE ON THE BILL.