Case Date:

4/26/2002

too heavy; can too large

Case Date:

4/26/2002

faxed trb/missed pick-up/recycling

Case Date:

4/26/2002

faxed ddh/Dirk/ missed pick-up/trash/ Ms Patton states that her trash is tagged & placed out the night before but has not been picked up for the past 2 weeks no notice has been left. Could you please check w/the crews & let us know.

Case Date:

4/26/2002

Friday if there is sot a sticker do no pick it up !! cf faxed 8:35 pm/ other/trash: thought she could use part of a sticker until it wore off. I explained that she had to put a "new" sticker each week. She said that she will put a stickr on it so we can pick it up.

Case Date:

4/26/2002

no sticker

Case Date:

4/26/2002

There is trash/furniture all over the yard and onto the sidewalk.

Case Date:

4/29/2002

His DSL connection runs very slowly, but only after the computer has been on standby or has been off for awhile. He has contacted Insight on several occassions and they have come out and looked at it, but the problem still exists. The browser will often freeze after using it for awhile. He feels that they have been unresponsive to his complaints and have ignored the fact that he is disabled and incapable of doing some of the task that they have asked him to do when they have come to his home.

Case Date:

4/29/2002

not sorted; trash mixed in; non-recyclable items

Case Date:

4/29/2002

non-recyclable items

Case Date:

4/29/2002

not sorted; non-recyclable items