Case Date:

10/27/2009

Weight limit of 40 lbs

Case Date:

10/20/2009

Bags must have sticker attached.

Case Date:

5/5/2009

no tags

Case Date:

12/15/2008

Recyclable items not properly sorted. Must be sorted for pick-up 945 las

Case Date:

12/2/2008

Recyclable items not properly sorted. Must be sorted for pick-up 945 las

Case Date:

6/17/2009

Recyclable items not properly sorted. Must be sorted for pick-up 945 las no courtesy p.u. sending another magnet w/ a brochure for resident.

Case Date:

2/25/2009

Recyclable items not properly sorted. Must be sorted for pick-up 945 las

Case Date:

12/31/1997

Subscriber says he inadvertently missed paying his December bill by a few days and was charged a late fee of $3.50 on an $11.26 bill (the bill was low due to a TCI overbilling error the previous month). Understands he missed the due date but thinks it is ridiculous and unfair that he should be charged so high a fee on so small a bill. TCI took care of the billing misunderstanding.

Case Date:

8/24/2006

fruit tree in quad has fungus that needs to be sprayed, the tree needs to be pruned, was sprayed for bugs

Case Date:

12/28/1999

Mr. Ashba stated that he tried Thursday and Friday (12/23 &12/24) to contact Insight, with no response. Mr. Ashba stated that the voice mail did not answer, the phone just rang. Mr. Ashba's complaint is that he purchased a new VCR plus and according to the owners manuel he must contact the cable company for the channel codes. Mr. Ashba has been disconnected for nonpayment for 11 months. Customer service reps. helped him get his VCR set up and explained that there is a 24 hour answering service.