closed #112611
Sewer Problems (Sanitary Sewers)
800 W WYLIE ST
- Case Date:
- 12/30/1999
Sewer backup.
Sewer backup.
Citizen has dropped keys in storm grate.
Missed pick-up/trash
Other/Other: Failed to put his trash out the night before, but wondered if we could find the time to pick it up?
Other/trash: Put her trashout a day late thinking that there would be a one day delay, due to Holiday.
Other/trash: Failed put trash out and wondered if could swing by and pick it up?
Crack in street with water coming up.
Mr. Resch stated that his cable reception is terrible and has been for some time. Mr. Resch stated that he did not receive a satisfactory response when speaking to customer service. Mr. Resch stated that repair would not be able to come to his home for more than one week and was given a 4 hour timetable for service. March 6,2000: Tech crews worked on the feeder line in Clairmont Place and fixed the problem. A service rep verified this with Mr. Resch.
Storm inlets stopped up.
Mr. Chance stated that the new channels have very poor reception. Mr. Chance stated that many of his neighbors have complained of poor reception. Mr. Chance feels that it is terrible that you have to wait for a week for service. Mr. Chance's complaint is long standing problems and long delays for repair. He was contacted on January 3, 2000 by a customer service rep., technicians worked on the feeder line that services Clairmont Place, and Mr. Chance reported that the dignal had cleared up.