Case Date:

10/4/2001

Mr. Shaw states that approximately three months ago he talked to Ameritech and Insight Communications regarding relocation of service drops for the installation of a new driveway. Insight Communications has two service drops above Ameritech's lines. Before Ameritech can relocate their lines, Insight Communications has to move their drops first. Mr. Shaw has communicated with Scott Templeton regarding this issue but to date nothing has been done.

Case Date:

10/4/2001

Mr. Shaw has multiple complaints regarding Insight charging a per outlet connection fee for pre-wired units (cable ready) for Hoosier Court Condo, Hoosier Heights, and Hoosier Court at Henderson Street. Mr. Shaw stated that there is no need for techs to be inside the units because work can be done from the outside. Mr. Shaw further stated that he feels that Insight in general is unresponsive and unhelpful in regards to customer complaints.

Case Date:

7/11/2005

Citizen stated that this rental has been converted to 3 units form 1 unit.

Case Date:

6/1/2005

Unburied cable request. See attached email for details

Case Date:

6/1/2005

would like additional pavement markings on the speadbumps along morningside, longview, glenwood west.

Case Date:

6/1/2005

had a number of suggestion regarding sanitation route restructure and the leaf collection policies that the city employs.

Case Date:

6/1/2005

wanted to know what he should do about an intimidating looking tree that was near to his property.

Case Date:

6/1/2005

looking for information on who is the responsible party in regrads to cleaning out a clogged ditch next to his residence.

Case Date:

6/1/2005

wanting extra police patrols around his neighborhood durning communting times because there is a lot of traffic, that creates a dangerous situation.

Case Date:

5/31/2005

following up on an application for transportation planner position.