Case Date:

9/30/1997

Mrs. Soni called the Utilities dept. regarding her water bill, to see if they wld. change her billing cycle to read DUE ON ____ (anytime during the 1st week of every mo.). Currently, she receives a bill that is due on the 26th of every mo. She wld. like it changed so her checks won't "cross" the billy cycle, and also so she won't receive a DISCONNECT NOTICE every mo. She says, " It's counterproductive, really." The Utilities dept. says they will NOT change her billing cycle-she's not happy.

Case Date:

9/30/1997

SEWER ODOR OUTSIDE EVERY EVENING FROM APPROX. 5:00 pm UNTIL 12:00 am

Case Date:

9/30/1997

non collected items

Case Date:

9/29/1997

Resident called saying her recycling, along with most of her neighbors, was not picked up today.

Case Date:

9/29/1997

NOT SORTED

Case Date:

9/29/1997

Citizen says a tree has fallen in her yard which she thinks the city is responsible for, and also that her lot was skipped when trees were being planted, all her neighbors have them except her. Lee: This was a message & I haven't spoken w/her yet to get the full story. Would you let me know if this downed tree is ours? Also, I'm assuming the developer put in the trees in Kensington, not us? Thanks, Julio.

Case Date:

9/29/1997

C,S

Case Date:

9/29/1997

C,S,B

Case Date:

9/29/1997

low water pressure

Case Date:

9/29/1997

WATER LEAK