- Case Date:
- 10/9/1996
RESIDENT STATES THAT THEY ARE STILL RECEIVING BAD SERVICE FROM TCI. THE UPPER CHANNELS ARE NOT CLEAR. HE HAS COMPLAINED TO TCI, WHO STATED THAT THE PROBLEM IS IN HIS HOUSE. RESIDENT HAS RE-WIRED THE HOUSE AND IS STILL HAVING THE SAME PROBLEM. iN REGARDS TO THE CHANGE IN CHANNELS, HE CONTACTED TCI AND WAS TOLD THAT IT WAS A CORPORATE DECISION. RESIDENT WANTS TO KNOW HOW A PUBLIC REGULATED UTILITY CAN MAKE THESE CHANGES ON A CORPORATE LEVEL, WITHOUT CHECKING WITH ITS LOCAL SUBSCRIBERS. RESID
Water Quality
2800 S Rex Grossman BLVD
- Case Date:
- 10/9/1996
Problems intermittent since July 96 with brown/yellow water. Today water from hot
side was brown. Test results toay (10/9/96)= mn .01/Fe .02 cold. Hot mn .06/fe.94
Excessive Growth
701 E Wilson ST
- Case Date:
- 10/16/1996
Poplar tree on S.W. corner of Wilson & Stull drops leaves all over yard of house close by. (not sure if 701 is correct address for location of tree) Complaintant said unable to keep yard clean due to this tree. Assume they want owner of tree to cut tree. Complaintant has not talked to owner personally.
Water Utility Billing Problems
1969 S Henderson ST
- Case Date:
- 10/16/1996
MR. FLINN REPRESENTS RAYMOND MOORE ENTERPRISES, INC. HE FEELS THAT THE AMOUNT CHARGED FOR THE USE OF A HYDRANT METER IS TOO HIGH. HE BELIEVES THAT CBU SHOULD NOTIFY HIM WHEN RENTAL REACHES A SIZABLE AMOUNT.
Sidewalk Snow Removal
3408 E Mulberry DR
- Case Date:
- 10/16/1996
MR. LEDDY OWNS A HOME AT THE ABOVE ADDRESS. HE HAS A DRAINAGE PIPE THAT BLACKWELL CONSTRUCTION, DEVELOPER, PUT IN THE REAR OF HIS PROPERTY. THE AREA BY THE OUTLET IS COMPLETELY ERODED AND NEEDS STABILIZED. HE HAS CALLED HIS STATE REPRESENTATIVE.
Temporary Signage w/o permit
912 S Walnut ST
- Case Date:
- 10/17/1996
Huge pole sign on site - grabs your attention - distracting "Auto Heaven".
- Case Date:
- 10/17/1996
KOONTZ IS CONCERNED WITH THE EAST/WEST ALLEY TO THE SOUTH OF HER PROPERTY. TRUCKS ARE USING THIS ALLEY AS CUT THROUGH AND SOMETIMES PARK IN THE ALLEY FOR PERIODS OF TIME. KOONTZ WOULD LIKE TO HAVE A "NO TRUCK" SIGN INSTALLED FOR THE ALLEY DUE TO THE ALLEY NOT BEING WIDE ENOUGH TO ACCOMMODATE THE TRUCKS.
NOTE: KOONTZ STATED THAT REYNOLDS GROUP DAMAGED HER FENCE WHILE DOING WORK FOR THE CITY UTILITIES DEPT ON ROGERS STREET.
Excessive Growth
415 S Grant ST
- Case Date:
- 10/18/1996
400 block of S. Grant - east side of street. Sidewalk overgrown & cannot walk down, must walk in street. PLEASE NOTE CORRECT ADDRESS & UPDATE DATABASE.
- Case Date:
- 10/22/1996
Resident states that the monthly bill keeps raising. An increase of $1.00 this month was attributed to the franchise fee increase. The resident stated that TCI told them that the City was asking for more money, and that this increase would have to be passed on to the customer. It is really hard for people on fixed incomes when the bill increases every month. Resident states that his bill has raised every month since he subscribed to TCI.
- Case Date:
- 10/22/1996
Resident states that the monthly bill keeps raising. An increase of $1.00 this month was attributed to the franchise fee increase. The resident stated that TCI told them that the City was asking for more money, and that this increase would have to be passed on to the customer. It is really hard for people on fixed incomes when the bill increases every month. Resident states that his bill has raised every month since he subscribed to TCI.