Case Date:

12/4/2025

I had called the sanitation dept phone number this morning as our yard waste can wasn't collected this week. After listening the to the message about yard waste on the phone automated machine I realized I wasn't sure if pumpkins were collected or if I was over weight on the re usable can. I called to connect to a representative and I regret I didn't get the gentleman's name at aprox 0755 am on 4 dec. He was extremely helpful and I was looking for a place to leave a compliment for dept employees. I don't want to say the bar is low because it devalues my intent but I really appreciate the person answered the phone promptly, inquired into my problem, and immediately offered a solution all while being polite and professional. I wanted to say thanks and thank the employee for their civil service. I'd prefer this not be part of public record or anonymized if used as such. Permission to publish or share any personally identifiable information not granted.

Case Date:

12/4/2025

Water pressure seems low and fluctuates in a pattern

Case Date:

12/3/2025

Sidepath on north side of 17th St between Lincoln and Dunn is covered with ice across the whole width. There is a short stretch in the middle that is clear, but most of it is covered with ice. This is a sidepath and the city is supposed to be responsible for maintaining it. Pedestrians and cyclists are supposed to be first class transportation users. Thanks!

Case Date:

12/3/2025

I strongly second this Ureport: #207017 " .. Bricks are slipperier than concrete when wet ". This is a well known problem, along with brick walks being more expensive to maintain, and prone to problems. If this news report is correct, https://bsquarebulletin.com/brick-fix-okd-for-kirkwood-avenue-at-491k-cost/, Adam Wason says city is now not planning to replace slippery, unsafe brick sidewalk because "it looks iconic". Please reconsider this opinion, that looks triumph over safety. I do not have walking problems, but I have often slipped on the brick sidewalks in nearby IU area that are often wet, slick, iced and uneven when concrete walks are fine.

Case Date:

12/3/2025

Sidewalks left unshovled are causing dangerous conditions for pedestrian on or off the sidewalk.

Case Date:

12/3/2025

The left turn signal light for eastbound Tapp Rd. to turn north onto Rockport Rd. changes from a green light to a yellow light almost immediately, such that only one car can get through the intersection and must do so under a yellow light.

Case Date:

12/3/2025

Sidewalks left unshovled are causing dangerous conditions for pedestrian on or off the sidewalk.

Case Date:

12/3/2025

Sidewalks outside Chick Fil A not have snow removal

Case Date:

12/3/2025

There no snow removal at that address that hazard

Case Date:

12/3/2025

Following the most recent snow storm, the sidewalks and drive have not been cleared. This is a safety issue. Please address thank you!