Case Date:

8/30/2002

While burying his neighbor cable drop, Insight tore out Mr. Vandervort's cable. They ran a new cable across his yard. It took five weeks to bury his cable. Now, its been 10 weeks since the inital incident and his yard is still not repaired. He has made several phone calls to Insight to resolve this problem.

Case Date:

8/30/2002

Missed pickup - TRASH - Please pick up on Saturday

Case Date:

8/26/2002

Missed pickup - TRASH. Resident states that the trash was not collected on Friday. Resident left several messages and is very upset that her trash was missed.

Case Date:

12/13/1999

#S

Case Date:

11/12/1999

#s

Case Date:

8/19/1999

Wednesday - A/Missed pick-up/trash: Trash is tagged. No notice left. Please pick up. Thank you. Tricia

Case Date:

6/29/1999

P

Case Date:

6/3/1999

Fri.-A/ Other/recycling: Mr. Harlow has plastic containgers in which he places his recyclables. Our crews are taking the containers when collecting the recylables. He wuld appreciate it if we would leave his containers at his home.

Case Date:

5/26/1999

Friday pick-up/You will need to send a large truck in order to pick up items. He said that he had a fairly large pile. Thanks CB

Case Date:

5/21/1999

Missed pick-up/other/spring clean up/ Chair, coffee table