Case Date:

12/15/1999

WATER LEAK, TUNRED WATER OFF, NOW CAN NOT GET IT BACK ON, THIS IS AN AFTER HOURS CALL TO CONTROL

Case Date:

11/4/1999

Plumber hit water main.

Case Date:

1/12/1998

OUTSIDE FAUCET BURST.

Case Date:

6/19/1997

LOW WATER PRESSURE

Case Date:

11/9/1999

LOW WATER PRESSURE SINCE CBU WORKED ON S LINCOLN STREET

Case Date:

10/26/1999

WATER COMING UP THORUGHT TILE IN BASEMENT FLOOR

Case Date:

10/13/1999

NO WATER

Case Date:

10/7/1999

LEAK AT METER PIT

Case Date:

9/30/1999

WHEN IS CBU REPLACING GALVANIZED WATER SERVICE?

Case Date:

3/11/1998

Mr. Carrico upset b/c he's being charged $10 fee to adjust a bill. He's happy $45 adjustment is being made, however it seems ludicrous when it was CBU's negligence in the first place that led to the original problem (water line leak, CBU read meter but never notified them until too late). Also, he is upset that CBU says it's open at 8am, but whenever he calls (which has been frequently) at 8am no one answers. He feels that customer service should be available at time given on recording.