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City of Bloomington, Indiana

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closed #65238

Water Utility Billing Problems

710 E Maxwell LN

Case Date:
1/21/1998

Mr. Carrico recent water bill was 3 times the normal rate. He later learned that Utilities had a list of people whose water bills increased drastically. Mr. Carrico is upset that no one informed him as soon as this was noticed so he could look into the problem. After he was informed, he called a plumber and it will be several days before they can work him in. He would like an adjustment to his bill.

closed #65922

Water Utility Billing Problems

805 S Henderson ST

Case Date:
11/10/1997

MS. BENTLEY CALLED ON 11/8/97 AND STATED THAT SHE HAD A 20,000 GAL CONSUMPTION AND HAD A PLUMBER COME OUT AND LOOK. THE PLUMBER TOLD HER HE THINKS THE PROBLEM IS IN THE MAIN. MS. BENTLEY WOULD LIKE THIS MATTER CHECKED OUT.

closed #65923

Water Utility Billing Problems

805 S Henderson ST

Case Date:
11/10/1997

MS. BENTLEY CALLED ON 11/8/97 AND STATED THAT SHE HAD A 20,000 GAL CONSUMPTION AND HAD A PLUMBER COME OUT AND LOOK. THE PLUMBER TOLD HER HE THINKS THE PROBLEM IS IN THE MAIN. MS. BENTLEY WOULD LIKE THIS MATTER CHECKED OUT.

closed #33824

Water Utility Billing Problems

413 S Highland AVE

Case Date:
11/8/2004

Tenants rent property at 413 S. Highland. Landlord (K. Norbu) says high water bills are their responsibility. He did fix leaking stool, however.

closed #40968

Water Utility Billing Problems

712 E Hunter AVE

Case Date:
5/14/2003

Received large bill from 3-4 years ago that tenants did not pay. Does not feel she should have to pay when account should have automatically been switched to her name when tenants moved. Should have been notified previously.

closed #41182

Water Utility Billing Problems

425 S Grant ST

Case Date:
4/21/2003

Ms. Knoy requested a reduction of sewer charges due to leak in building.

closed #120984

Water Utility Billing Problems

1011 S Hawthorne DR

Case Date:
10/22/1996

MS. ROBBINS FEELS THAT THE METHOD USED TO ASSESS WATER AND SEWER BILLS IN SUMMER AND EARLY IS UNFAIR. SHE FEELS CUSTOMERS SHOULD BE GIVEN A BREAK ON THE BILLING FOR THE MONTH OF OCTOBER ALSO.

closed #100085

Water Utility Billing Problems

1026 E 1st ST

Case Date:
8/16/2004

Customer had new stool installed but had to leave in a hurry. Apparently, stool did not shut off. Customer wants adjustment made on water bill.

closed #58464

Water Quality

808 S Stull AVE

Case Date:
4/15/1999

Customer says water tastes bad. "Like well water."

closed #59234

Water Quality

425 S Grant ST

Case Date:
1/28/1999

CLOUDY WATER