uReport

City of Bloomington, Indiana – John Hamilton, Mayor

closed: Resolved #65238

Water Utility Billing Problems: Request

Phone Call: Mr. Carrico recent water bill was 3 times the normal rate. He later learned that Utilities had a list of people whose water bills increased drastically. Mr. Carrico is upset that no one informed him as soon as this was noticed so he could look into the problem. After he was informed, he called a plumber and it will be several days before they can work him in. He would like an adjustment to his bill.

History

1/21/1998 05:00:00 Closed by Anonymous

[data cleanup] Closing date was missing and has been provided by the system as a best guess

1/21/1998 05:00:00 Anonymous commented on this case.

I researched complaint and found the inspection was made by Meter Services. I was uncertain how to explain the findings, therefore I turned this over to Ed Sherfield, Asst. Supt. of Meter Services. I received another copy of the action order and gave Ed a copy, he said he didn't understand that he needed to respond. He will do so. 4/6/98 - Customer entered citizen action order 8311 on 3/10/98. Matter was discussed with customer and an agreement was reached. See citizen action order 8311 for details.

1/21/1998 05:00:00 Opened by Anonymous

1/21/1998 05:00:00 Anonymous inspected this Location

I researched complaint and found the inspection was made by Meter Services. I was uncertain how to explain the findings, therefore I turned this over to Ed Sherfield, Asst. Supt. of Meter Services. I received another copy of the action order and gave Ed a copy, he said he didn't understand that he needed to respond. He will do so. 4/6/98 - Customer entered citizen action order 8311 on 3/10/98. Matter was discussed with customer and an agreement was reached. See citizen action order 8311 for details.

710 E Maxwell LN

CityBloomington
StateIN
Zip47401
Latitude39.157543182373
Longitude-86.525276184082
Neighborhood AssociationELM HEIGHTS NEIGHBORHOOD ASSOCIATION
TownshipPerry

Other cases for this location

StatusCase DateCategory
closed1/28/2000Sewer Problems (Sanitary Sewers)
closed6/29/1999Other
closed3/11/1998Water Utility Billing Problems
closed1/27/1998Sewer Problems (Sanitary Sewers)