1/21/1998 05:00:00 Closed by Anonymous
[data cleanup] Closing date was missing and has been provided by the system as a best guess
closed: Resolved #65238
Water Utility Billing Problems: Request
Phone Call: Mr. Carrico recent water bill was 3 times the normal rate. He later learned that Utilities had a list of people whose water bills increased drastically. Mr. Carrico is upset that no one informed him as soon as this was noticed so he could look into the problem. After he was informed, he called a plumber and it will be several days before they can work him in. He would like an adjustment to his bill.
History
1/21/1998 05:00:00 Anonymous commented on this case.
I researched complaint and found the inspection was made by Meter Services. I was uncertain how to explain the findings, therefore I turned this over to Ed Sherfield, Asst. Supt. of Meter Services. I received another copy of the action order and gave Ed a copy, he said he didn't understand that he needed to respond. He will do so. 4/6/98 - Customer entered citizen action order 8311 on 3/10/98. Matter was discussed with customer and an agreement was reached. See citizen action order 8311 for details.
1/21/1998 05:00:00 Opened by Anonymous
1/21/1998 05:00:00 Anonymous inspected this Location
I researched complaint and found the inspection was made by Meter Services. I was uncertain how to explain the findings, therefore I turned this over to Ed Sherfield, Asst. Supt. of Meter Services. I received another copy of the action order and gave Ed a copy, he said he didn't understand that he needed to respond. He will do so. 4/6/98 - Customer entered citizen action order 8311 on 3/10/98. Matter was discussed with customer and an agreement was reached. See citizen action order 8311 for details.
710 E Maxwell LN
| City | Bloomington |
|---|---|
| State | IN |
| Zip | 47401 |
| Latitude | 39.157543182373 |
| Longitude | -86.525276184082 |
| Neighborhood Association | ELM HEIGHTS NEIGHBORHOOD ASSOCIATION |
| Township | Perry |