Citizen filed complaint concerning the forced installation of digital services and now is paying 20% more for something she never wanted. Citizen stated she was not told about the rate increase when the digital service was installed.
Customer is forced to get an analog box to receive cable services; not only is Insight forcing her to rent the box, but Insight has made it very difficult to arrange for the box to be installed. An arrival time for a tech cannot be guaranteed; cust. waited from 8-12 and was then told she had the wrong date. Customer feels Insight is forgetting that she is the customer, and Insight is the service provider.
WANTS YARD REPAIRED WHERE CBU WORKED
Mr. Chin copied the City of Bloomington on a letter to Insight Communications regarding incorrect billing for cancelled service.
FIRE HYDRANT LEAKING
WANTS TO KNOW IS UTILITIES REPAIRS YARD AFTER WORK,C REWS JUST FINISHED TODAY.
WANT YARD REPAIRED, CLEAN UP STONE IN GRASS
There is a vehicle parked in the grass at this location.