Case Date:

8/11/2010

resident called in we did not get their trash, sent man out next day and picked up.

Case Date:

8/10/2010

Hand employee called in saying that the resident got her days mixed up and she had lots of stuff to be picked up and could we do a courtesy pick up. She had a couch, chair plus her trash. We got it picked up that day.

Case Date:

8/10/2010

There was a misunderstanding about how big trash cans could be and the amount of trash in container not to exceed 40 pounds. This is a group home. We did send a man out and got trash.

Case Date:

8/3/2010

bags cans must have sticker attached

Case Date:

7/22/2010

courtesy p.u. said was missed; crew started there 1st; was there by 5:45 AM

Case Date:

7/22/2010

bags cans must have sticker attached

Case Date:

7/21/2010

Resident said they had not been picked for the last two weeks. WE went back out and it was not out.

Case Date:

7/15/2010

bags cans must have sticker

Case Date:

7/15/2010

exceeds can limit of 35 gallons Unacceptable container Please replace

Case Date:

7/14/2010

She called in 3 x's today. There is a sticker on the bag. It got wet last night and is somewhat crumpled but it is still there.