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City of Bloomington, Indiana

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open #206207

Sidewalk & Curb Complaints

401 W 17th ST

Case Date:
10/9/2025

Turning right from 17th St onto Madison St is a nightmare. You're either going to hit the car that's in the lefthand turn lane on Madison St, or you're running over the decently large curb. The only cars that can safely navigate this are small cars. If you're a truck, SUV, or, God forbid, a city bus, you're in trouble. Cars don't turn at 90 degree angles. The radius of that curb is entirely too small.

open #206146

Bus Services (Bloomington Transit)

1109 N College AVE

Case Date:
10/6/2025

There Thea’s a bus sitting parked along the the west side of College 15th to 16th from approximately 720 to Atleast 730+ This cause a line of site for cars trying to out of 15th because the bus was just sitting. I did not get the bus number but people trying to get on to college could look north to see if the lane was clear to pull out.

open #205520

Blocked Street

943 1/2 N Jackson ST

Case Date:
9/5/2025

Blocking traffic with nobody directing traffic

open #188077

Other

1107 N Jackson ST

Case Date:
4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton