Case Date:

12/28/1999

Mr. Ashba stated that he tried Thursday and Friday (12/23 &12/24) to contact Insight, with no response. Mr. Ashba stated that the voice mail did not answer, the phone just rang. Mr. Ashba's complaint is that he purchased a new VCR plus and according to the owners manuel he must contact the cable company for the channel codes. Mr. Ashba has been disconnected for nonpayment for 11 months. Customer service reps. helped him get his VCR set up and explained that there is a 24 hour answering service.

Case Date:

10/28/2010

Fence is falling apart and they have a big dog.

Case Date:

1/27/2009

occupant of this house uses a wood stove to heat. smoke is thick and bothers the neighboes. DB to check visually that the flue pipe is correctly installed. please call complainant after DB.

Case Date:

6/10/1998

Transients are using the shelter in Building Trades Park as overnight housing.

Case Date:

12/31/1997

Subscriber says he inadvertently missed paying his December bill by a few days and was charged a late fee of $3.50 on an $11.26 bill (the bill was low due to a TCI overbilling error the previous month). Understands he missed the due date but thinks it is ridiculous and unfair that he should be charged so high a fee on so small a bill. TCI took care of the billing misunderstanding.

Case Date:

6/19/1996

Burning trash in fireplace.

Case Date:

3/6/1996

owner of 803 W. 5th St. is putting construction debris in the 6' westside drainage canal

Case Date:

3/27/1995

Case Date:

1/31/1995

Case Date:

1/20/1995