- Case Date:
- 12/31/1997
Subscriber says he inadvertently missed paying his December bill by a few days and was charged a late fee of $3.50 on an $11.26 bill (the bill was low due to a TCI overbilling error the previous month). Understands he missed the due date but thinks it is ridiculous and unfair that he should be charged so high a fee on so small a bill. TCI took care of the billing misunderstanding.
- Case Date:
- 8/24/2006
fruit tree in quad has fungus that needs to be sprayed, the tree needs to be pruned, was sprayed for bugs
- Case Date:
- 2/16/2000
Mud is entering basement from the digging that is going on across the street.
- Case Date:
- 12/28/1999
Mr. Ashba stated that he tried Thursday and Friday (12/23 &12/24) to contact Insight, with no response. Mr. Ashba stated that the voice mail did not answer, the phone just rang. Mr. Ashba's complaint is that he purchased a new VCR plus and according to the owners manuel he must contact the cable company for the channel codes. Mr. Ashba has been disconnected for nonpayment for 11 months. Customer service reps. helped him get his VCR set up and explained that there is a 24 hour answering service.
- Case Date:
- 9/13/1999
WANT EMERGENCY AFTER HOURS LINE LOCATE TO REPAIR GAS LINES
- Case Date:
- 6/14/1999
WANTS SEWER LATERAL LOCATED WHILE SNAKE INSIDE
- Case Date:
- 12/10/1998
CAN CBU PICK UP BARRICADES IN THE AREA NOW?
- Case Date:
- 9/14/1998
WANTS SEWER LATERAL LOCATED WHILE SNAKE IS IN
- Case Date:
- 8/13/1998
AFTER HOURS CALL, TRACTORS WORKING NEAR HERE NOISY
- Case Date:
- 6/1/1998
Pile of asphault in treeplot--left by gas company.