Drainage or Runoff
120 S Park Ridge RD
- Case Date:
- 5/20/2020
Water and debris continuously builds up on the west side of the street. The road slopes to the west side and there are no nearby stormwater drains. The closest drain is 1/2 block north on the opposite side of the street. This picture is directly in front of my house. The pavement at this site erodes due to all the standing water and debris and requires consistent patching. I have lived at this address for 16 years and this has been an ongoing problem. I have concerns this will only get worse as there is a new bus route starting in August which will be using this stretch of the road several times a day. I am told the road is to be resurfaced this summer however, without a proper drain system in place this will not resolve the problem. Thank you for your attention to this matter.
Biking & Walking
120 S Park Ridge RD
- Case Date:
- 6/3/2020
I'm very concerned about the new surfacing on E. 3rd by the State, but I know the City supported it. I know there was not going to be a physical barrier at this point but did think the bike lanes would at least by wide. Please please make sure they are wider than the ones on N. Smith or very very few will feel safe using them. I supported the project as thought it would give me a biking option, but I'm fearful now it'll just be slimmer roads and no real bikable upgrade. Thanks for any input you can give the State!
Yard Waste
121 N Concord RD
- Case Date:
- 5/30/2013
Recycling
121 N Glenwood AVE W
- Case Date:
- 9/30/2015
mixed 946 JS
Yard Waste
121 N Glenwood AVE W
- Case Date:
- 8/6/2014
City Performance
121 S Smith RD
- Case Date:
- 8/8/2020
Submitted a report but didn't show up in the system? Someone is going to die, likely multiple, if changes aren't made to Smith and 3rd. New 3rd by the State is great but has caused something to change with the Smith traffic. Left turners are hesitating backing up traffic (no big deal) but they are hesitating because cars behind them are zipping around going straight while folks are trying to wait and turn. Meaning the folks can't turn safely, and when they do POW crashes like tonight at 7 pm happen. Please do a traffic study and coordinate with the State for immediate safety improvement. Please do not punt this to the State, but be involved, as Bloomingtonions are going to die; forget traffic, this is about safety. Ideally there needs to be a left turn green arrow only and then a straight signal but that may need lanes. So I don't know the solution, but cars zipping around hitting left turners, etc. is NOT sustainble.
Smoking Violation
125 S Park Ridge RD
- Case Date:
- 12/13/2020
2 people in my apartment complex are smoking inside their apartments. It’s coming in through my walls and vents so badly that I’m having asthma attacks. I’ve emailed my property management company who has sent out texts, but the smokers in the building are still smoking indoors.
Website & Web Services Feedback
132 N Lexington DR
- Case Date:
- 11/1/2018
Thank you for including staff on the announcement of this update. The interface is really clean and straight forward. I have included some of my suggestions and feedback from using the system below.
I just tried out the newly revised uReport system search box with terms for the most common issues facing our neighborhoods - and things I hear all the time. I got zero results for the following terms: dog, cat, deer, tree, car, noise, loud, park, car, and neighbor. I got hits for trash, abandoned, and sidewalk. I regularly direct neighbors to use the uReport system - but I'm not sure I would if they are not able to search for what they need. I would need to tell them to go to uReport and then click on Hazards, then Animal Control, etc. That seems like they are back at the will of our internal categorization. So why not go directly to the Animal Control?
Is there a way to add more search term tags to the major categories included? It was really discouraging as a searcher to have 0 results for something as common as dog or tree or noise - all very common issues in neighborhoods and dealt with by official depts or programs of the City.
I ended up clicking around in several of the designated circles to attempt to find how those issues would be categorized by this system - with only some success. I don't think my neighbors would spend time on the doing that.
Keywords would help a lot. I thought the original uReport had that feature.
I would also suggest that once the category is located, that the first thing you request is the issue or complaint, and not the contact info - especially since that is optional. Landing on that page did not feel like I had found what I was looking for - a way to voice my concern. I had two more clicks before I felt assured that I was in the right place. The system also did not correctly indicate my location - and that was another 30 seconds of trying to orient myself on the map and click and drag the indicator to my address.
Could you reverse that intake process? Photo and issue first, then location, then optional contact info? Seems more intuitive to me as the submitter.
I was not able to override the map to type in my location without clicking the X on the location bar. And when I did that, both the map and the "Next" button disappeared, leaving me in limbo. The only way back was to click the compass icon and start the search for my location again. Maybe some short instructional language at the top of each page would help guide folks through the intake process.
Also including a "back" button near the "next" button would help. I didn't associate the arrow icon at the top with my progression at the bottom. I assumed it would go back to the categories and lose what I had input so far. I was trapped into what I had input so far once I got to the 3rd screen. No way to refine my submission without starting over completely.
- Case Date:
- 12/7/2011
- Case Date:
- 3/30/2015
This is the address of our neighbors. They have several dead trees with very large limbs that fall on our house, cars, and in our yard. We have made attempts to speak with them via knocking and letters all to no avail. These trees are dangerous and could fall and injure anyone in my family, my house, or our cars at any time. we need to know what can be done about this issue.