Case Date:

8/4/2024

Fiber install hit water line. Lots of water leaking

Case Date:

11/16/2024

There is a large construction caution sign that was left standing next to the sidewalk by the fiber optic installation crew. It has been here now for over 2 weeks without any obvious work still going on.

Case Date:

12/27/2024

Not sure who to contact for fiber installation issues. The workers installed a plastic access pipe in my front yard in the corner of driveway and sidewalk. Inevitably, a large truck is going to drive over it and crush it, potentially damaging the fiber. They removed the tarp with dirt, so I a now assume they are done? Would like to see this access moved farther from driveway.

Case Date:

2/4/2025

Water main pipe burst, again! Reporting excessive water usage and problem!

Case Date:

2/20/2025

Following up on Case# 200891: There remain two large concrete utility enclosures sitting by the street. One is on the NW corner of Lincoln/8th and another a block further on the NW corner of Lincoln/9th. They appear to be associated with the fiber optic installation. They are just sitting there.

Case Date:

3/18/2025

Driveway was cut to access water leak and gravel was placed in the trench. It has sunk in to the point that I cannot access my garage. The driveway needs to be appropriately repaired. There was no issue with the line running to my house. This is urgent as I have mobility issues and need to park inside my garage.

Case Date:

6/17/2025

Joey Bomba <JBomba@parkermgt.com> 8:27 AM (1 hour ago) to envhealth Good morning, My name is Joseph Bomba, I work for Parker Real Estate Management. We have 3 properties 1601 S Walnut, 1705 S Walnut, and 1701 S Walnut have all had recurring drainage and piping issues ever since AEG drilled into the street not too long ago. I would like to know if there is someone I can speak too over the phone regarding these issues, we are constantly getting tenant complaints even after we address these issues which makes me, and others, believe there is a larger issue going on. Please direct me in the best way to get this resolved ASAP.

Case Date:

6/19/2025

Hole alongside water meter in ROW has been present for a while. Dangerous. Please fill in. For reference, see #202952 and #202953. NB: Depending on where exactly you click on the map, the address that comes up is sometimes *incorrectly* listed as "414 E. Cottage Grove", but that is wrong. The *correct* address is 450 E. Cottage Grove. Hole is by the street closest to the SW corner of the lot.

Case Date:

10/14/2021

I am the homeowner and have recently built an attached sunroom with sinks at this address. I need to connect the water pipe from those sinks to the city sewer line, and so would like to request a detailed sewer line map of/around my property, if available. Thanks.

Case Date:

9/19/2023

Cbu replaced 3 hydrants during main replacement. These areas need to be replanted . Additionally during one replacement irrigation damage resulted in a $400 charge for repair. We request reimbursement