Case Date:

11/10/2020

The tree inside the large dog park has a large diameter dip around the base of it. This dip is constantly filled with very rank smelling water and I along with all other dog owners have discussed how unhappy we are that we must bathe our dogs anytime we take them to get exercise. My dog needs consistent exercise and the best way to do this is at the dog park, but constant bathing can cause skin to dry out. At one point, the city had placed a temporary barrier around it so I believed there was hope for a solution, but since then the barrier has been taken down.

Case Date:

4/20/2021

I biked downtown this afternoon for a trip to the public library. Upon arrival I discovered that every space in the bike racks surrounding the library were taken by Veo scooters. Attempting to move a scooter to park my bike was extremely difficult, as the scooter wheels immediately locked up, and scooters are simply to heavy to lift and move. Allowing a private scooter company to completely monopolize all available bike parking around the public library is not acceptable. Why is this allowed? Could the rules around scooters in the city be reviewed and this specific issue addressed? To clarify, I don't believe users had parked the scooters here. It seems as if they were deployed and staged in these spots. Thank you.

Case Date:

11/18/2017

Huge dead tree dropping major branches on street and cars at 801 S Peach Tree. Owner says city responsible. Called Street Dept 3 weeks ago--they said call Lee Huss. Left message, no response. Problem is worse and tired of clearing street to drive on it!! Please respond-----

Case Date:

2/24/2018

Traveling south towards this intersection, as if you're traveling on Adam towards 2nd/bloomfield, this light is failing to detect cars and switch. This is the 3rd time I've waited 6+ minutes and having to then get out of my car, hit the pedestrian traffic signal, just to get the light to sometimes change.

Case Date:

5/24/2018

The public works department of this city is a disgrace. We were promised Grimes/Walnut would not be closed until the Country Club lane between Walnut and Rodgers was fixed. We were lied to. It's impossible to leave our homes and get anywhere in the city AS IT IS NOW. And yet, you are about to close more intersections on this side of town. It's pathetic. 1/4th of your town is stuck in traffic for 30 to 50 minutes longer ONE WAY. We literally had a discussion tonight about how we were going to get groceries and get to and from work anymore. It's almost unlivable here and it's going to get worse if you don't cancel this moronic construction projects until THE ONES ALREADY IN PROGRESS are complete. Take the money loss from your horrid planning, own up to your complete and utter failures, and WAIT until things are done before starting more disastrous work.

Case Date:

6/25/2018

I called customer service for City of Bloomington utilities. The first lady I spoke with would not take herself off speaker phone dispite the inhibiting amount of feedback. The 2nd lady I spoke with was unhelpful and did her best to transfer my call away without helping me. I would consider both of the reps behavior to be very rude.

Case Date:

7/10/2018

City seems to be deleting and ignoring requests/complaints made through this forum. Yesterday I came home to find one of my trees had been cut down by the city. It is a tree I purchased and planted 10 years ago. With no prior notice, or any explanation, it was cut down yesterday. I complained on this forum last night, ticket #165085 and it was assigned to Charles Brandt. I checked status this morning and the ticket seems to have disappeared. I can find no record of it. I also did not receive a response of any kind. Charles Brandt did not address my issue, respond to my issue, or try to resolve my issue. City response to it's voting citizens, who the city works for, needs to be addressed. What happened to my original complaint?

Case Date:

9/21/2018

Flags and out door lighting for fraternity events at Phi Kappa Sigma 1000/1002 East Atwater.

Case Date:

12/3/2018

This morning, my large recycling bin had been shoved through my lawn with such force that it left a 15" gouge. I can't imagine this was done by a person pushing the bin. I believe it was caused by the lifting arm of the truck being used to push the bin across the sidewalk. I witnessed the arm being used in this way a few weeks ago when the same bin was pushed with such force that its wheels snapped off and had to be repaired by the sanitation department. I would like someone to investigate the way the truck arms are being used and train the sanitation crews to avoid damaging property. I would also like someone to patch my lawn.

Case Date:

3/27/2019

Hi, My name is Kevin Lettelleir. I operate a photography business in town and we heavily rely on the internet for just about everything. Over the past 6 months, I have read stories about other towns who have taken action and implemented fiber internet systems. As a small business owner in this town, it's very disheartening that the only internet providers available to us are Comcast and AT&T. Not only do these companies charge an excessive amount for extremely low internet speeds, but they also do not offer a Symmetrical connection. So while it says on paper that we are paying for a 10 MB/s internet connection, we are in fact paying for a 10 MB/s download speed and a 1 MB/s upload speed. This makes it hard to upload even the most basic things like large files or a few pictures. Uploading a photo gallery takes hours and cripples our connection. As a lifelong resident of Bloomington, I was hopeful that we would be looking to push for affordable fiber like other progressive cities including Chattanooga, TN. I was delighted to find that Bloomington had been working with a Canadian company to achieve this goal, even though the deal fell through. What really disappoints me, and what I think everyone should be upset about, is the fact that Bloomington appears to have stopped pushing. I can't find any new information about a push for fiber connectivity. It's like we have given up on trying to make this happen. We could be the first city in Indiana to pave the way in Fiber connectivity and reap the benefits such a system would provide. I know there great challenges in this, but it needs to be done. Fiber connectivity will be the future. Private companies will not provide this to EVERY Bloomington citizen at a reasonable price, but the City can.