Case Date:

2/18/2021

Hi, I work in a commercial building at 800 S College. Our building was recently sold to Storage Express and they have proven to be negligent in terms of snow removal. They have failed to clear our whole lot these past two weeks (leaving not enough cleared spaces for our business needs) and I have now had to twice dig out our one handicapped parking space by hand. We have addressed this with them in person and they were not responsive to our concerns. We are responsible for clearing our immediate walkway, but they are responsible for lot clearing and maintenance as per our lease. Our building is almost entirely service professions (massage, salon, barbers), and we have many older clients and folks with mobility issues and it is becoming a safety hazard. I am aware HAND handles residential citations, but am unaware of the proper channel (if any) for commercial properties. Would gladly accept any assistance. Thanks so much!

Case Date:

2/18/2024

Potholes on Clarizz North of the Covenanter intersection

Case Date:

2/16/2024

Behind my house cars are unable to get up the hill due to snow and ice. The back of my house faces the corner of Allen St and Adams St.

Case Date:

2/14/2024

Light pole fallen over and exposed wires

Case Date:

2/14/2024

Streetlight nearest to 703 is dark.

Case Date:

2/15/2024

Pothole Patterson Dr just east of Fairview. East and west side of grate

Case Date:

2/19/2024

I regret having to reach out to you regarding this bus #1372.  I boarded this bus on the East route of Route 3 this morning at approximately 7:22 AM on February 19, 2024.  I was informed by Mike Clark of Bloomington Transportation who is the operating manager, that the heater was working on that previous checked bus. Yet the heater is either not on, broken or the driver does not knbow how or desire to turn on the heater for the passenger. Furhter more, she informed me that the door heater was on, but that they do not work on some of the buses, as was the case on this bus this morning. There is no need to make passengers suffer like this.  The bus was NOT cold because of opening & closing the doors as MIke Clark previously suggested when I wrote to him regarding this bus.  The heat was simply not coming out of the overhead vents, there was only cold at the vents & the poles for holding onto were cold as well, indicating it had not been on for some time.  The dispatch operator's boss informed me begrudgingly that the bus was in fact bus #1372.  Since the dispatch operator could not be bothered to assist the driver in operating the heater that was alleged to be operating properly according to Mike Clark, I am forced to issue this complaint to the you the City of Bloomington government for heat on the buses in the Winter to be turned on & operating properly for the buses that do not have a heating system functioning or for the bus drivers who feel that we do not need the heat in the Winter. Sincerely, Timothy MacKLenzie

Case Date:

2/18/2024

Sidewalk blocked by parked car in front of what I think is 326 W 17th. its blocking the new sidepath on the north side of 17th, just west of Kinser. thanks!

Case Date:

2/12/2024

Just to add to info you may already know from Elm Heights neighbors re solvent-type odors; they were in the air this weekend, around Fess and 1st. I'm not in a position to know the source. Thanks.

Case Date:

4/2/2023

You’ve done nothing over past several years to address culvert issues at 2001 east hillside. You weakened soil by doing nothing and now there’s a very big tree about to fall across high st. Enjoy!