Case Date:

11/2/2024

I currently have aqua pay but I’m not sure how to stop it. I haven’t lived at this address I’m in over a month. Please help.

Case Date:

8/11/2025

Unrealistic high water usage

Case Date:

8/26/2025

We were not responsible for the water loss on 08/25, our pipes bursted and I’m requesting a proper billing adjustment for the month of August. Thank you!

Case Date:

9/2/2025

Case Date:

12/29/2017

A water boil is in effect in the West Cascades Ave neighborhood. It would have been considerate to let all of us know instead of having to guess and start reading the herald times online.

Case Date:

1/1/2018

Main line frozen

Case Date:

1/2/2018

Water appears to be frozen at the meter. No water anywhere inside house. All pipes in basement have thermal tape applied